TrustRadius Review Scraper

🔎 TrustRadius data for software research

Product researchers, analysts, and software teams can collect public TrustRadius reviews and software profiles as structured data. Save ratings, review answers, pros, cons, and source links to study buyer feedback and compare tools.

• Read a specific public review with TrustRadius Review.
• Collect feedback for a selected product with TrustRadius Reviews Scraper.
• Research software details and ratings with TrustRadius Product Scraper.
• Review a vendor and its product list with TrustRadius Vendor Scraper.
• Find software by a category keyword with TrustRadius Scraper.

📦 Reviews, products, vendors, and reviewer profiles

Choose one result type per run. Product rows include names, descriptions, categories, ratings, and review counts. Review rows include original ratings, written answers, pros, cons, and published reviewer details. Vendor rows describe vendors and their product lists. Reviewer profile rows include public background, product expertise, and badges.

Optional fields are included when TrustRadius publishes them. Scores stay on the source's original scale. Review labels are source labels, not checks made by this Actor.

▶️ Collect public TrustRadius data

1. Choose Products, Reviews, Vendors, or Reviewer profiles.
2. Add matching TrustRadius URLs. For Products and Vendors, you can also use keywords.
3. Set a result limit. For Reviews, choose rating, company size, or order filters if needed.
4. Start the run and open the dataset from the Output tab.

The Actor reads public data without a TrustRadius login. The first eligible occurrence of each source record is saved right away. Later matches through another keyword or URL are ignored. A saved row does not merge later matches.

⚙️ Input

Only fields for the chosen result type are used.

Field	Type	What it does
resultType	string	Chooses products, reviews, vendors, or reviewerProfiles.
urls	array of objects	Source URLs. Products uses product URLs. Reviews uses product URLs to find reviews, or review URLs for specific reviews. Vendors uses vendor URLs. Reviewer profiles uses user URLs.
urls[].url	string	One TrustRadius source URL for the chosen result type.
keywords	array of strings	Each entry is a product name or category for Products, or a vendor name or keyword for Vendors. Use keywords, URLs, or both. Reviews and Reviewer profiles use URLs only.
maxItems	integer	Total result limit across URLs and keywords, for every result type. Leave empty to return all available matching results until the source is exhausted. There is no fixed upper bound.
reviewRatings	array of strings	Review ratings from 1 through 10. Applies to reviews found from product URLs and submitted review URLs. Leave empty for all ratings.
reviewCompanySizes	array of strings	Review company-size groups: smallBusiness, midSize, or enterprise. Leave empty for all sizes.
reviewSort	string	Order for reviews found from product URLs: recent, positive, critical, or relevant. Leave blank for source order. Does not change a submitted review URL.

Default input example

This input comes from a successful current-beta run with the default product search.

{
  "resultType": "products",
  "keywords": [
    "Salesforce"
  ],
  "maxItems": 10
}

🧾 Output

The Output tab links to the dataset. Each saved row uses one of the four shapes below. Fields marked as optional by the public schema may be absent.

Output link

Field	Type	What it does
results	string	Opens the collected records in the dataset.

Product row

Field	Type	What it does
resultType	string	Always product.
id	string	TrustRadius record ID.
url	string	The public TrustRadius page for this record.
name	string	Name shown by TrustRadius.
description	string	Description shown by TrustRadius.
rating	number	The overall numeric rating on the source scale.
ratingScaleMaximum	number	The highest overall rating on the scale, when stated by the source.
reviewCount	integer	Total review count shown by TrustRadius.
ratingDimensions	array of objects	Published aggregate recommendation, usability, support, and other scores.
ratingDimensions[].name	string	The score or feature name.
ratingDimensions[].score	number	The numeric score shown by the source.
ratingDimensions[].scaleMaximum	number	The highest score on the scale, when stated by the source.
categories	array of strings	The product categories listed by the source.
pricing	object	Published pricing details.
pricing.models	array of strings	The pricing models listed by the source.
pricing.editions	array of objects	Published pricing editions.
pricing.editions[].name	string	The edition name.
pricing.editions[].price	string	The published price text, including ranges or quotes.
pricing.editions[].currency	string	The published price currency.
pricing.editions[].billingTerms	string	The published billing period and terms.
websiteUrl	string	The published vendor website URL.
deployment	array of strings	The published product deployment options.
platforms	array of strings	The supported platforms listed by the source.
awards	array of objects	Awards published on the source page.
awards[].name	string	The award name.
awards[].year	string	The award year, as published.
alternatives	array of objects	Alternative products listed or considered on the source.
alternatives[].id	string	TrustRadius product ID.
alternatives[].name	string	The product name.
alternatives[].url	string	The source page URL.

This is a complete row from a successful current-beta run.

{
  "resultType": "product",
  "id": "5181774ac77e4f0200000ed5",
  "url": "https://www.trustradius.com/products/asana",
  "name": "Asana",
  "description": "Asana is a web and mobile project management app. With tasks, projects, conversations, and dashboards, Asana lets an entire team know who's doing what by when, enabling workload balancing. Users can also add integrations for GANTT charts, time tracking and more.",
  "rating": 8.5,
  "reviewCount": 3074,
  "ratingScaleMaximum": 10,
  "websiteUrl": "https://asana.com/product",
  "categories": [
    "Project Management",
    "AI-Orchestrated Work Management",
    "Collaboration",
    "Online Proofing",
    "Product Management",
    "Task Management"
  ],
  "pricing": {
    "models": [
      "Free"
    ],
    "editions": [
      {
        "name": "Starter",
        "price": "$13.49",
        "currency": "$",
        "billingTerms": "per month per user"
      },
      {
        "name": "Advanced",
        "price": "$30.49",
        "currency": "$",
        "billingTerms": "per month per user"
      },
      {
        "name": "Enterprise",
        "price": "Contact Sales",
        "billingTerms": ""
      },
      {
        "name": "Personal",
        "price": "Free",
        "billingTerms": ""
      }
    ]
  },
  "deployment": [
    "saas"
  ],
  "platforms": [
    "Apple iOS",
    "Android",
    "Mobile Web"
  ],
  "awards": [
    {
      "name": "Top Rated 2018",
      "year": "2018"
    },
    {
      "name": "Top Rated 2019",
      "year": "2019"
    },
    {
      "name": "Top Rated 2020",
      "year": "2020"
    },
    {
      "name": "Top Rated 2021",
      "year": "2021"
    },
    {
      "name": "Most Loved 2022",
      "year": "2022"
    },
    {
      "name": "Top Rated 2022",
      "year": "2022"
    },
    {
      "name": "Most Loved 2023",
      "year": "2023"
    },
    {
      "name": "Top Rated 2023",
      "year": "2023"
    },
    {
      "name": "Top Rated 2025",
      "year": "2025"
    }
  ],
  "alternatives": [
    {
      "id": "51782a5eea3d0f02000000ab",
      "name": "Podio",
      "url": "https://www.trustradius.com/products/podio"
    },
    {
      "id": "507331425a71d0020000003e",
      "name": "Basecamp",
      "url": "https://www.trustradius.com/products/basecamp"
    },
    {
      "id": "52cafb6dc263780200000b28",
      "name": "Dotmach",
      "url": "https://www.trustradius.com/products/dotmach"
    },
    {
      "id": "556e15795eebbd11001845bd",
      "name": "Paymo",
      "url": "https://www.trustradius.com/products/paymo"
    },
    {
      "id": "5554de19b4189b1700d831fc",
      "name": "Trello",
      "url": "https://www.trustradius.com/products/trello"
    },
    {
      "id": "520bf52fd4f16702000003fb",
      "name": "Wrike",
      "url": "https://www.trustradius.com/products/wrike"
    },
    {
      "id": "531f1f16dd83fa0200000de3",
      "name": "Smartsheet",
      "url": "https://www.trustradius.com/products/smartsheet"
    }
  ],
  "ratingDimensions": [
    {
      "name": "Task Management",
      "score": 9.2,
      "scaleMaximum": 10
    },
    {
      "name": "Resource Management",
      "score": 8.1,
      "scaleMaximum": 10
    },
    {
      "name": "Gantt Charts",
      "score": 9.2,
      "scaleMaximum": 10
    },
    {
      "name": "Scheduling",
      "score": 8.3,
      "scaleMaximum": 10
    },
    {
      "name": "Workflow Automation",
      "score": 9.3,
      "scaleMaximum": 10
    },
    {
      "name": "Team Collaboration",
      "score": 9.4,
      "scaleMaximum": 10
    },
    {
      "name": "Support for Agile Methodology",
      "score": 8.5,
      "scaleMaximum": 10
    },
    {
      "name": "Support for Waterfall Methodology",
      "score": 8.5,
      "scaleMaximum": 10
    },
    {
      "name": "Document Management",
      "score": 8.7,
      "scaleMaximum": 10
    },
    {
      "name": "Email integration",
      "score": 8.8,
      "scaleMaximum": 10
    },
    {
      "name": "Mobile Access",
      "score": 8.8,
      "scaleMaximum": 10
    },
    {
      "name": "Timesheet Tracking",
      "score": 6.1,
      "scaleMaximum": 10
    },
    {
      "name": "Change request and Case Management",
      "score": 8.4,
      "scaleMaximum": 10
    },
    {
      "name": "Budget and Expense Management",
      "score": 7.3,
      "scaleMaximum": 10
    },
    {
      "name": "Project & financial reporting",
      "score": 5.5,
      "scaleMaximum": 10
    },
    {
      "name": "Integration with accounting software",
      "score": 8,
      "scaleMaximum": 10
    },
    {
      "name": "Likelihood to Recommend",
      "score": 9.1,
      "scaleMaximum": 10
    },
    {
      "name": "Likelihood to Renew",
      "score": 9.6,
      "scaleMaximum": 10
    },
    {
      "name": "Availability",
      "score": 8.4,
      "scaleMaximum": 10
    },
    {
      "name": "Usability",
      "score": 8.8,
      "scaleMaximum": 10
    },
    {
      "name": "Support Rating",
      "score": 5,
      "scaleMaximum": 10
    },
    {
      "name": "Product Scalability",
      "score": 8.2,
      "scaleMaximum": 10
    }
  ]
}

Review row

Field	Type	What it does
resultType	string	Always review.
id	string	TrustRadius record ID.
url	string	The public TrustRadius page for this record.
product	object	A software product listed by the source.
product.id	string	TrustRadius product ID.
product.name	string	The product name.
product.url	string	The source page URL.
heading	string	The published review heading.
rating	number	The overall numeric rating on the source scale.
ratingScaleMaximum	number	The highest overall rating on the scale, when stated by the source.
publishedAt	string	The source publication date.
editedAt	string	The source last edit date.
answers	array of objects	Published review questions and full answers.
answers[].question	string	The question or section heading.
answers[].answer	string	The full written answer.
answers[].items	array of strings	Separate answer items, when the source lists them.
useCase	string	The reviewer description of product use and deployment scope.
pros	array of strings	The strengths stated by the reviewer.
cons	array of strings	The weaknesses stated by the reviewer.
recommendation	object	The reviewer recommendation.
recommendation.score	number	The recommendation score on the source scale.
recommendation.scaleMaximum	number	The highest recommendation score, when stated by the source.
recommendation.explanation	string	The reviewer recommendation explanation.
featureRatings	array of objects	Named feature scores on the source scale.
featureRatings[].name	string	The score or feature name.
featureRatings[].score	number	The numeric score shown by the source.
featureRatings[].scaleMaximum	number	The highest score on the scale, when stated by the source.
businessOutcomes	array of strings	Reviewer comments on business outcomes and ROI.
alternatives	array of objects	Alternative products listed or considered on the source.
alternatives[].id	string	TrustRadius product ID.
alternatives[].name	string	The product name.
alternatives[].url	string	The source page URL.
comparison	string	The reviewer explanation of how alternatives compare.
otherSoftware	array of objects	Other software the reviewer reports using.
otherSoftware[].id	string	TrustRadius product ID.
otherSoftware[].name	string	The product name.
otherSoftware[].url	string	The source page URL.
reviewIndicators	array of strings	Review trust and incentive labels shown by TrustRadius.
reviewer	object	Published details about the reviewer.
reviewer.id	string	TrustRadius reviewer ID.
reviewer.name	string	The published reviewer name.
reviewer.jobTitle	string	The reviewer job title.
reviewer.companyName	string	The reviewer company name.
reviewer.jobType	string	The source job type.
reviewer.department	string	The reviewer department.
reviewer.industry	string	The reviewer company industry.
reviewer.companySize	string	The source company-size range.
reviewer.experience	string	The published professional experience.
reviewer.profileUrl	string	The public TrustRadius profile URL.
reviewer.imageUrl	string	The published profile image URL.
reviewer.professionalProfileUrl	string	The published professional profile link.
reviewer.productUseRoles	array of strings	The reviewer roles in using the product.

This is a complete row from a successful current-beta run.

{
  "resultType": "review",
  "id": "607efe5debd1980003739e66",
  "url": "https://www.trustradius.com/reviews/salesforce-cms-2021-04-20-11-16-29",
  "product": {
    "id": "5061d969e1ff5d0200000013",
    "name": "Salesforce Agentforce Sales",
    "url": "https://www.trustradius.com/products/salesforce-agentforce-sales"
  },
  "heading": "Not the best fit for a small business owner wearing multiple hats. Too complex.",
  "rating": 3,
  "ratingScaleMaximum": 10,
  "publishedAt": "2021-04-24T19:20:55.863Z",
  "editedAt": "2021-04-20T16:30:34.151Z",
  "answers": [
    {
      "question": "Use Cases and Deployment Scope",
      "answer": "We are currently using Salesforce.com, although not well, to track seller and buyer needs of a product we broker. We have one account that is tied to the owners' email which helps feed in the data and our VA at times logs in to help. We are trying to have it solve tracking so we don't miss opportunities and looking for ways to streamline processes."
    },
    {
      "question": "Pros",
      "answer": "Contact Management: you can keep detailed notes on contacts, follow up info, and other relevant details you want searchable\nYou can see the relationship between a person and the companies which can help if someone leaves a company all that knowledge and project work that you might have done with that one person can still be tracked back to the company to then move on to the next person in that role.\nYou can track deals and deal flow and move things along.",
      "items": [
        "Contact Management: you can keep detailed notes on contacts, follow up info, and other relevant details you want searchable",
        "You can see the relationship between a person and the companies which can help if someone leaves a company all that knowledge and project work that you might have done with that one person can still be tracked back to the company to then move on to the next person in that role.",
        "You can track deals and deal flow and move things along."
      ]
    },
    {
      "question": "Cons",
      "answer": "It is just so overwhelming. I think having a salesforce light would be advisable. I haven't even scratched the surface of the abilities but I find it overwhelming so I just don't even use it that much.\nThe amount of data and options seems great but when it comes down to actually using it, because it is so much it feels cumbersome. Having a lighter version or something that seems more visually pleasing and very easy would be nice.\nI really find it so overwhelming that I am on the fence of keeping it. I can conceptualize the reasons for using it and its cost but when it comes to actual usage I fail to implement. I also wish the there was a light version where we can also add in other users but not at the cost level it is currently at.",
      "items": [
        "It is just so overwhelming. I think having a salesforce light would be advisable. I haven't even scratched the surface of the abilities but I find it overwhelming so I just don't even use it that much.",
        "The amount of data and options seems great but when it comes down to actually using it, because it is so much it feels cumbersome. Having a lighter version or something that seems more visually pleasing and very easy would be nice.",
        "I really find it so overwhelming that I am on the fence of keeping it. I can conceptualize the reasons for using it and its cost but when it comes to actual usage I fail to implement. I also wish the there was a light version where we can also add in other users but not at the cost level it is currently at."
      ]
    },
    {
      "question": "Likelihood to Recommend",
      "answer": "3"
    },
    {
      "question": "Return on Investment",
      "answer": "We have spent a lot of money getting Salesforce set up by pros for what we wanted however it feels so cumbersome to use we just simply haven't adopted to using it.\nBecause you pay per seat and it isn't cheap I have yet to purchase more than one seat. This limits how I can have my VA help me from afar as she often needs to have a code sent to log in as me to help me with my needed tasks.\nI haven't seen it pay for itself but to be honest I haven't put real effort into using it. I worry about scale ability and cost so hesitate to put real effort and time and resources towards building it.",
      "items": [
        "We have spent a lot of money getting Salesforce set up by pros for what we wanted however it feels so cumbersome to use we just simply haven't adopted to using it.",
        "Because you pay per seat and it isn't cheap I have yet to purchase more than one seat. This limits how I can have my VA help me from afar as she often needs to have a code sent to log in as me to help me with my needed tasks.",
        "I haven't seen it pay for itself but to be honest I haven't put real effort into using it. I worry about scale ability and cost so hesitate to put real effort and time and resources towards building it."
      ]
    },
    {
      "question": "Alternatives Considered",
      "answer": "Trello and Squarespace"
    },
    {
      "question": "Other Software Used",
      "answer": "Trello, QuickBooks Online, Squarespace"
    }
  ],
  "useCase": "We are currently using Salesforce.com, although not well, to track seller and buyer needs of a product we broker. We have one account that is tied to the owners' email which helps feed in the data and our VA at times logs in to help. We are trying to have it solve tracking so we don't miss opportunities and looking for ways to streamline processes.",
  "pros": [
    "Contact Management: you can keep detailed notes on contacts, follow up info, and other relevant details you want searchable",
    "You can see the relationship between a person and the companies which can help if someone leaves a company all that knowledge and project work that you might have done with that one person can still be tracked back to the company to then move on to the next person in that role.",
    "You can track deals and deal flow and move things along."
  ],
  "cons": [
    "It is just so overwhelming. I think having a salesforce light would be advisable. I haven't even scratched the surface of the abilities but I find it overwhelming so I just don't even use it that much.",
    "The amount of data and options seems great but when it comes down to actually using it, because it is so much it feels cumbersome. Having a lighter version or something that seems more visually pleasing and very easy would be nice.",
    "I really find it so overwhelming that I am on the fence of keeping it. I can conceptualize the reasons for using it and its cost but when it comes to actual usage I fail to implement. I also wish the there was a light version where we can also add in other users but not at the cost level it is currently at."
  ],
  "recommendation": {
    "score": 3,
    "scaleMaximum": 10,
    "explanation": "If you want complete work flow and customer relationship management this is an amazing tool. It is a great tool regardless. But it isn't great if you don't use it. For some this could be overkill. I'm finding adaption to this very hard and it seems to hold me back from fully wanting to discover all its functions. "
  },
  "featureRatings": [
    {
      "name": "Role-based user permissions",
      "score": 0,
      "scaleMaximum": 10
    }
  ],
  "businessOutcomes": [
    "We have spent a lot of money getting Salesforce set up by pros for what we wanted however it feels so cumbersome to use we just simply haven't adopted to using it.",
    "Because you pay per seat and it isn't cheap I have yet to purchase more than one seat. This limits how I can have my VA help me from afar as she often needs to have a code sent to log in as me to help me with my needed tasks.",
    "I haven't seen it pay for itself but to be honest I haven't put real effort into using it. I worry about scale ability and cost so hesitate to put real effort and time and resources towards building it."
  ],
  "alternatives": [
    {
      "id": "5554de19b4189b1700d831fc",
      "name": "Trello",
      "url": "https://www.trustradius.com/products/trello"
    },
    {
      "id": "55e5e2d1f0f72a290001b680",
      "name": "Squarespace",
      "url": "https://www.trustradius.com/products/squarespace"
    }
  ],
  "comparison": "I guess I am overwhelmed by Salesforce.com. I don't know. I have a Salesforce account with the intent to manage relationships and workflow and can't even navigate that in an easy way. It feels like if I was to use Salesforce to do more work in the website realm that the complexity would be too much for a small business owner wearing many hats to utilize.",
  "otherSoftware": [
    {
      "id": "5554de19b4189b1700d831fc",
      "name": "Trello",
      "url": "https://www.trustradius.com/products/trello"
    },
    {
      "id": "5061d969e1ff5d020000010f",
      "name": "QuickBooks Online",
      "url": "https://www.trustradius.com/products/quickbooks-online"
    },
    {
      "id": "55e5e2d1f0f72a290001b680",
      "name": "Squarespace",
      "url": "https://www.trustradius.com/products/squarespace"
    }
  ],
  "reviewIndicators": [
    "Vetted Review",
    "Verified User"
  ],
  "reviewer": {
    "id": "6036bc4ad0475b003f9fb5cb",
    "name": "Megan Murray",
    "profileUrl": "https://www.trustradius.com/users/6036bc4ad0475b003f9fb5cb",
    "imageUrl": "/images/no_photo.png",
    "professionalProfileUrl": "",
    "jobTitle": "Owner",
    "companyName": "Project M Productions LLC",
    "jobType": "C-Level Executive",
    "department": "Corporate",
    "industry": "Wine and Spirits",
    "companySize": "1-10 employees",
    "experience": "3",
    "productUseRoles": [
      "user",
      "decisionMaker"
    ]
  }
}

Vendor row

Field	Type	What it does
resultType	string	Always vendor.
id	string	TrustRadius record ID.
url	string	The public TrustRadius page for this record.
name	string	Name shown by TrustRadius.
description	string	Description shown by TrustRadius.
websiteUrl	string	The published vendor website URL.
socialLinks	array of objects	Social profile links published for the vendor.
socialLinks[].platform	string	The social platform name.
socialLinks[].url	string	The source page URL.
products	array of objects	The vendor product portfolio listed by the source.
products[].id	string	TrustRadius product ID.
products[].name	string	The product name.
products[].url	string	The source page URL.

This is a complete row from a successful current-beta run.

{
  "resultType": "vendor",
  "id": "5061d92eec3bbf020000010b",
  "url": "https://www.trustradius.com/vendors/salesforce",
  "name": "Salesforce",
  "description": "Salesforce provides a customer success platform. The company's social and mobile cloud technologies include their flagship sales and CRM applications.  The company was founded in 1999 and is headquartered in San Francisco, CA.",
  "websiteUrl": "https://www.tableau.com/trial/what-is-tableau",
  "socialLinks": [
    {
      "platform": "Twitter",
      "url": "https://twitter.com/salesforce"
    }
  ],
  "products": [
    {
      "id": "559d9f06262bac2700380536",
      "name": "Salesforce Customer Identity",
      "url": "https://www.trustradius.com/products/salesforce-identity"
    },
    {
      "id": "5507094b3b33d51900196765",
      "name": "Salesforce HR Service Management",
      "url": "https://www.trustradius.com/products/salesforce-hr-service-management"
    },
    {
      "id": "5061d96ae1ff5d020000016b",
      "name": "MuleSoft Anypoint Platform",
      "url": "https://www.trustradius.com/products/mulesoft-anypoint-platform"
    },
    {
      "id": "55bfdf25ff3f521d00b736cd",
      "name": "Salesforce Maps",
      "url": "https://www.trustradius.com/products/salesforce-maps"
    },
    {
      "id": "55a7e7339d9a6b31007eed5f",
      "name": "MuleSoft Composer",
      "url": "https://www.trustradius.com/products/mulesoft-composer"
    },
    {
      "id": "56271162b2857c140045812c",
      "name": "Salesforce Partner Management",
      "url": "https://www.trustradius.com/products/salesforce-partner-management"
    },
    {
      "id": "56df63ec47d3a20d004a615d",
      "name": "Salesforce Mobile",
      "url": "https://www.trustradius.com/products/salesforce-mobile"
    },
    {
      "id": "55954227bf7f3f3100780fe5",
      "name": "MuleSoft RPA",
      "url": "https://www.trustradius.com/products/mulesoft-rpa"
    },
    {
      "id": "509c27497c44060200000196",
      "name": "Salesforce Agentforce Revenue Management",
      "url": "https://www.trustradius.com/products/salesforce-agentforce-revenue-management"
    },
    {
      "id": "5061d969e1ff5d0200000049",
      "name": "Salesforce Agentforce Marketing",
      "url": "https://www.trustradius.com/products/salesforce-agentforce-marketing"
    },
    {
      "id": "53f278ebceefda1300b26e6f",
      "name": "Salesforce Experience Cloud",
      "url": "https://www.trustradius.com/products/salesforce-experience-cloud"
    },
    {
      "id": "5061d969e1ff5d0200000013",
      "name": "Salesforce Agentforce Sales",
      "url": "https://www.trustradius.com/products/salesforce-agentforce-sales"
    },
    {
      "id": "56e97ffff01a060c00a74b39",
      "name": "Salesforce Starter",
      "url": "https://www.trustradius.com/products/salesforce-starter"
    },
    {
      "id": "55999e40049ffb13007c1f2d",
      "name": "Salesforce Lightning Components & Developer Experience",
      "url": "https://www.trustradius.com/products/salesforce-lightning-components-developer-experience"
    },
    {
      "id": "524219552ee98f02000006d4",
      "name": "Dataloader.io",
      "url": "https://www.trustradius.com/products/dataloader-io"
    },
    {
      "id": "52d841bddb545d0200001556",
      "name": "Salesforce Agentforce Field Service",
      "url": "https://www.trustradius.com/products/salesforce-agentforce-field-service"
    },
    {
      "id": "559460484f4c9c1d008fa178",
      "name": "Mule ESB",
      "url": "https://www.trustradius.com/products/mule-esb"
    },
    {
      "id": "543fddfd761de40d00c39662",
      "name": "Salesforce CRM Analytics",
      "url": "https://www.trustradius.com/products/salesforce-crm-analytics"
    },
    {
      "id": "56b918f69c132f0c0022f65e",
      "name": "Quip",
      "url": "https://www.trustradius.com/products/quip"
    },
    {
      "id": "5061d96ae1ff5d020000014f",
      "name": "Salesforce Agentforce Commerce",
      "url": "https://www.trustradius.com/products/salesforce-agentforce-commerce"
    },
    {
      "id": "5134e2ae9d69d1020000008c",
      "name": "Heroku Platform",
      "url": "https://www.trustradius.com/products/heroku-platform"
    },
    {
      "id": "51715ec459b0c00200000098",
      "name": "Salesforce Agentforce Service",
      "url": "https://www.trustradius.com/products/salesforce-agentforce-service"
    },
    {
      "id": "55a57ad22be93031005d0aca",
      "name": "Slack",
      "url": "https://www.trustradius.com/products/slack"
    },
    {
      "id": "5bc0d1eefd78ce00165b9ad8",
      "name": "Salesforce Sales Engagement",
      "url": "https://www.trustradius.com/products/salesforce-sales-engagement"
    },
    {
      "id": "5d126a798ca4b400320cde11",
      "name": "Salesforce Spiff",
      "url": "https://www.trustradius.com/products/salesforce-spiff"
    },
    {
      "id": "5bedd33559f2b600171e1dfb",
      "name": "Salesforce Agentforce Education",
      "url": "https://www.trustradius.com/products/salesforce-agentforce-education"
    },
    {
      "id": "5bedd2127b54c6002fcb3ed0",
      "name": "Salesforce Agentforce 360 for Nonprofits",
      "url": "https://www.trustradius.com/products/salesforce-agentforce-360-for-nonprofits"
    },
    {
      "id": "5dee8336bdd3820029d3c8e3",
      "name": "Salesforce Agentforce Consumer Goods",
      "url": "https://www.trustradius.com/products/salesforce-agentforce-consumer-goods"
    },
    {
      "id": "5dee86b1ae6a00002ba3f4b8",
      "name": "Salesforce Agentforce Health",
      "url": "https://www.trustradius.com/products/salesforce-agentforce-health"
    },
    {
      "id": "5e694253de88210045c77da7",
      "name": "Salesforce Agentforce Financial Services",
      "url": "https://www.trustradius.com/products/salesforce-agentforce-financial-services"
    },
    {
      "id": "5fed0364255081002a433d1c",
      "name": "Salesforce Agentforce Net Zero",
      "url": "https://www.trustradius.com/products/salesforce-agentforce-net-zero"
    },
    {
      "id": "60770003d68d030003073a35",
      "name": "Piper the AI SDR by Qualified",
      "url": "https://www.trustradius.com/products/qualified"
    },
    {
      "id": "61f9b7adf39b5e001d38f120",
      "name": "Agentforce",
      "url": "https://www.trustradius.com/products/salesforce-agentforce"
    },
    {
      "id": "635ab6296035f600221a0046",
      "name": "Salesforce Data 360",
      "url": "https://www.trustradius.com/products/salesforce-data-360"
    },
    {
      "id": "68a3821921f7bbfface956e8",
      "name": "Bluebirds by Salesforce",
      "url": "https://www.trustradius.com/products/salesforce-bluebirds"
    }
  ]
}

Reviewer profile row

Field	Type	What it does
resultType	string	Always reviewerProfile.
id	string	TrustRadius record ID.
url	string	The public TrustRadius page for this record.
name	string	Name shown by TrustRadius.
reviewer	object	Published details about the reviewer.
reviewer.id	string	TrustRadius reviewer ID.
reviewer.name	string	The published reviewer name.
reviewer.jobTitle	string	The reviewer job title.
reviewer.companyName	string	The reviewer company name.
reviewer.jobType	string	The source job type.
reviewer.department	string	The reviewer department.
reviewer.industry	string	The reviewer company industry.
reviewer.companySize	string	The source company-size range.
reviewer.experience	string	The published professional experience.
reviewer.profileUrl	string	The public TrustRadius profile URL.
reviewer.imageUrl	string	The published profile image URL.
reviewer.professionalProfileUrl	string	The published professional profile link.
reviewer.productUseRoles	array of strings	The reviewer roles in using the product.
background	string	The public reviewer professional background.
productExpertise	array of objects	Product expertise published on the reviewer profile.
productExpertise[].product	object	A software product listed by the source.
productExpertise[].product.id	string	TrustRadius product ID.
productExpertise[].product.name	string	The product name.
productExpertise[].product.url	string	The source page URL.
productExpertise[].experience	string	The stated product experience.
productExpertise[].roles	array of strings	The stated product-use roles.
badges	array of strings	The badges published on the reviewer profile.

This is a complete row from a successful current-beta run.

{
  "resultType": "reviewerProfile",
  "id": "5e5ffabe9d9a80001c364751",
  "url": "https://www.trustradius.com/users/5e5ffabe9d9a80001c364751",
  "name": "Derek Biondi",
  "reviewer": {
    "id": "5e5ffabe9d9a80001c364751",
    "name": "Derek Biondi",
    "jobTitle": "SENIOR Sales Development Representative",
    "companyName": "Clio - Cloud-Based Legal Technology",
    "jobType": "Employee",
    "department": "Sales",
    "industry": "Legal Services",
    "companySize": "201-500 employees",
    "experience": "2 years",
    "profileUrl": "https://www.trustradius.com/users/5e5ffabe9d9a80001c364751",
    "imageUrl": "https://media.trustradius.com/profile-photos/5e5ffabe9d9a80001c364751/SS91I6WN0TPP.jpeg",
    "productUseRoles": [
      "user"
    ]
  },
  "background": "TitleSENIOR Sales Development Representative\nJob TypeEmployee\nDepartmentSales\nCompanyClio - Cloud-Based Legal Technology\nIndustryLegal Services\nSize201-500 employees",
  "productExpertise": [
    {
      "product": {
        "name": "Salesloft"
      },
      "experience": "2 years"
    },
    {
      "product": {
        "name": "Salesforce Agentforce Commerce"
      },
      "experience": "2 years"
    },
    {
      "product": {
        "name": "Gong"
      },
      "experience": "2 years"
    },
    {
      "product": {
        "name": "Zoom Phone"
      },
      "experience": "2 years"
    },
    {
      "product": {
        "name": "DocuSign"
      },
      "experience": ""
    },
    {
      "product": {
        "name": "Talkdesk"
      },
      "experience": "2 years"
    },
    {
      "product": {
        "name": "LinkedIn Sales Navigator"
      },
      "experience": ""
    },
    {
      "product": {
        "id": "5061d969e1ff5d0200000013",
        "name": "Salesforce Agentforce Sales",
        "url": "https://www.trustradius.com/products/salesforce-agentforce-sales"
      },
      "experience": "",
      "roles": [
        "user"
      ]
    },
    {
      "product": {
        "name": "Salesforce CMS, discontinued"
      },
      "experience": "2 years"
    },
    {
      "product": {
        "name": "Drift, now part of salesloft"
      },
      "experience": "2 years"
    },
    {
      "product": {
        "name": "YouCanBookMe"
      },
      "experience": "4 years"
    },
    {
      "product": {
        "name": "Zoom Workplace"
      },
      "experience": ""
    },
    {
      "product": {
        "name": "Slack"
      },
      "experience": ""
    },
    {
      "product": {
        "name": "Google Drive"
      },
      "experience": ""
    },
    {
      "product": {
        "name": "Cirrus Insight"
      },
      "experience": "2 years"
    },
    {
      "product": {
        "name": "TrustRadius for Buyers"
      },
      "experience": ""
    },
    {
      "product": {
        "name": "Chili Piper"
      },
      "experience": "4 years"
    },
    {
      "product": {
        "name": "Scratchpad"
      },
      "experience": "4 years"
    }
  ],
  "badges": [
    "Novice",
    "Pundit- VoIP",
    "Pundit- Sales Email Tracking",
    "Pundit- Sales Engagement",
    "Pundit- Content Management",
    "Pundit- Contact Management",
    "Pundit- Customer Relationship Management (CRM)",
    "Pundit- Electronic Signature",
    "Pundit- TrustRadius Offerings",
    "Pundit- Sales Intelligence",
    "Pundit- Appointment Scheduling"
  ]
}

💳 Pricing

Pay-per-event pricing charges for each public product profile or review saved to your dataset. There is no separate Actor-start event. Empty, failed, diagnostic, and setup work has no product-profile or review charge. Vendor and reviewer profile rows have no separate Actor-owned event in the current pricing.

Check the Pricing tab for current rates. Use maxItems to limit the number of saved results.

🔌 Integrations

Export the Apify dataset as JSON, CSV, or Excel. Use the Apify API to start runs and read the dataset, or use Apify schedules and webhooks in your workflow.

❓ FAQ

Can I collect one review rather than a product's review list?

Yes. Choose Reviews and add a public TrustRadius review URL. Add a product URL when you want to find reviews for that product.

Do review filters apply to direct review URLs?

The rating filter also applies to submitted review URLs. The company-size filter applies to Reviews. The order setting only chooses which reviews to collect first from product URLs.

Why are some fields missing?

TrustRadius does not publish every field for every record. Optional fields such as pricing, reviewer names, websites, and feature scores depend on what the source shows.

Can I mix keywords and URLs?

Yes, for Products and Vendors. Reviews and Reviewer profiles use URLs only. Choose one result type per run.

What happens if I leave the result limit empty?

The Actor returns all available matching results until the source is exhausted. This does not promise full coverage of all TrustRadius data.

Does the Actor calculate ROI or sentiment?

No. It returns source-published review text and business outcomes. It does not calculate financial ROI or generate sentiment scores.

Is this the official TrustRadius website?

No. This is an Apify Actor for collecting public data from TrustRadius. You do not need a TrustRadius login to collect public product and review data.

📝 Changelog

v0.0 (02-10-2026)

• Initial release.

🆘 Support

For issues, questions, or feature requests, file a ticket and I'll fix or implement it in less than 24h 🫡

🔗 Related Actors

• G2 Products Scraper collects G2 product profiles and optional reviews for software comparisons.
• GetApp Scraper collects GetApp software listings, pricing, and reviews for research across sources.
• Gartner Reviews Scraper collects Gartner Peer Insights reviews to study feedback on business software.
• Product Hunt Launches Scraper collects launch data to find new products for market research.
• Uneed Scraper collects product listings and source-published pricing to research software alternatives.

Made with ❤️ by Maxime Dupré