G2 + Capterra Review Scraper

Extract software reviews, product details, and ratings from G2 and Capterra at scale. We built this to be the most reliable software review scraper on the platform -- it pulls structured data from both sites in a single run, so you don't need separate tools for each.

What does G2 + Capterra Review Scraper do?

This actor scrapes software review platforms (G2 and Capterra) and returns clean, structured data you can use right away. Whether you need to monitor competitor reviews, build a SaaS comparison database, or track sentiment over time, this does the heavy lifting.

It works in four modes. Search mode finds software products by keyword across both platforms. Product mode pulls full product details including features, pricing, ratings breakdown, integrations, and alternatives. Reviews mode extracts individual reviews with author info, pros/cons, star ratings, and timestamps. Compare mode lets you put multiple products side by side with structured comparison data.

You can target G2 only, Capterra only, or both at once. Filter reviews by star rating, sort by recency or helpfulness, and paginate through large result sets.

What data do you get?

• Product name, slug, vendor, category, and description
• Overall rating and total review count
• Pricing info, free trial, and free version availability
• Full feature lists, pros/cons summaries, and rating breakdowns by category
• Integrations, deployment options, supported languages, and alternatives
• Individual review text with pros, cons, title, and date
• Reviewer name, job title, company, company size, and industry
• Helpful vote count, vendor response, features mentioned, and recommendation status
• Source URLs for every data point

Who is this for?

• SaaS founders tracking competitor reviews and feature requests in real time
• Market researchers building software comparison databases across categories
• Sales teams gathering social proof and objection-handling data from real users
• Investors doing due diligence on SaaS companies by analyzing review sentiment
• Content marketers creating data-driven comparison articles and buying guides

How to use it

1. Open the actor in Apify Console and select a mode (search, product, reviews, or compare).
2. Enter your search query, product slug, or comparison slugs depending on the mode.
3. Choose the platform (G2, Capterra, or both) and set any filters you need.
4. Click Start and wait for the run to finish.
5. Download your results as JSON, CSV, or Excel from the Dataset tab.

Input parameters

Parameter	Type	Default	Description
mode	string	search	Scraping mode: search, product, reviews, or compare
query	string	-	Search keywords (e.g., "CRM software")
slug	string	-	Product slug or URL for product/reviews mode
platform	string	both	Target platform: g2, capterra, or both
sort	string	most_recent	Sort reviews: most_recent, most_helpful, highest_rated, lowest_rated
starFilter	integer	-	Filter reviews by star rating (1-5)
limit	integer	25	Maximum results to return (1-100)
page	integer	1	Page number for pagination (1-20)
compareSlugs	array	-	List of product slugs for compare mode

Sample output

{
  "id": "rev_8834021",
  "platform": "g2",
  "rating": 4.5,
  "title": "Solid CRM but onboarding takes time",
  "body": "We switched from Salesforce six months ago and the transition was smoother than expected...",
  "pros": "Intuitive pipeline view, great email integration, affordable pricing",
  "cons": "Reporting could be more flexible, mobile app needs work",
  "date": "2026-05-18",
  "author": {
    "name": "Sarah K.",
    "title": "VP of Sales",
    "company": "TechFlow Inc.",
    "company_size": "51-200 employees",
    "industry": "SaaS",
    "verified": true
  },
  "helpful_count": 12,
  "source_url": "https://www.g2.com/products/example-crm/reviews/8834021",
  "features_mentioned": ["Pipeline Management", "Email Integration", "Reporting"],
  "use_case": "Sales Management",
  "time_used": "6-12 months",
  "recommendation": true
}

How much does it cost?

This actor uses a pay-per-result pricing model at $0.005 per result. That means 1,000 reviews cost you $5. Apify gives every account $5 in free monthly credits, so you can try it out without paying anything.

Common questions

Can I scrape reviews for any software product? Yes, as long as the product has a public profile on G2 or Capterra. Just provide the product slug or URL and select the right platform.

How fresh is the data? Every run pulls live data directly from G2 and Capterra. There is no caching -- you always get the latest reviews and ratings.

What's the difference between search and compare mode? Search finds products matching a keyword. Compare takes two or more specific product slugs and returns structured side-by-side data including ratings, features, pros/cons summaries, and pricing.

Contact & Custom Solutions

Need a custom scraper, higher volume, or a specific integration? We're here to help.

If anything isn't working right or you need support, don't hesitate to reach out.

• Telegram: t.me/novashield_dev
• Email: novashield.dev@gmail.com