Pricing

from $4.50 / 1,000 complaint / company records

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Reclame Aqui Scraper (Reputation & Complaints)

Try for free

Scrape Reclame Aqui company reputation metrics, scores, CNPJ, resolution rates, and consumer complaints in Brazil without personal PII.

Pricing

from $4.50 / 1,000 complaint / company records

Rating

0.0

(0)

Developer

reventadata

Actor stats

Bookmarked

Total users

Monthly active users

3 days ago

Last modified

Categories

E-commerce

Automation

Developer tools

rowType

Required

Type of dataset row: 'company' (reputation overview) or 'complaint' (consumer complaint record).

Type:string

companyName

Required

Company name on Reclame Aqui.

Type:string

companyShortname

Required

Company URL slug / shortname.

Type:string

companyId

Optional

Reclame Aqui company numeric identifier.

Type:string

cnpj

Optional

Company CNPJ registration number (if published).

Type:string | null

reputationStatus

Optional

Reclame Aqui reputation badge/status (e.g. 'RA1000', 'GREAT', 'GOOD', 'REGULAR', 'BAD', 'NOT_RECOMMENDED', 'NO_INDEX').

Type:string | null

finalScore

Optional

Consumer reputation score out of 10.0 (e.g. 8.7).

Type:number | null

totalComplaints

Optional

Total historical complaints received.

Type:integer | null

totalAnswers

Optional

Total complaints answered by the company.

Type:integer | null

responseRate

Optional

Percentage of complaints answered (e.g. 99.9).

Type:number | null

solvedRate

Optional

Percentage of complaints resolved (e.g. 93.1).

Type:number | null

dealAgainRate

Optional

Percentage of consumers who would do business again (e.g. 81.2).

Type:number | null

companyUrl

Optional

Canonical profile URL on Reclame Aqui.

Type:string | null

complaintId

Optional

Unique identifier of the complaint.

Type:string | null

complaintTitle

Optional

Title of the consumer complaint.

Type:string | null

complaintDescription

Optional

Full text description of the consumer complaint.

Type:string | null

complaintDate

Optional

ISO timestamp when the complaint was created.

Type:string | null

complaintStatus

Optional

Status of the complaint (e.g. 'PENDING', 'ANSWERED').

Type:string | null

complaintSolved

Optional

Whether the consumer marked the issue as resolved.

Type:boolean | null

consumerCity

Optional

City of the consumer who posted the complaint.

Type:string | null

consumerState

Optional

Brazilian state code of the consumer (e.g. 'SP', 'RJ', 'MG').

Type:string | null

complaintUrl

Optional

Direct URL to the complaint page.

Type:string | null

scrapedAt

Required

ISO timestamp when this record was scraped.

Type:string

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