B2B Software Products & Reviews Scraper

Here is one real result, with every field the actor returns (the reviews array is trimmed to one item here; the actual record returns every collected review):

{
  "source": "saashub.com",
  "searchQuery": "CRM",
  "productName": "Zoho CRM",
  "productSlug": "zoho-crm",
  "productUrl": "https://www.saashub.com/zoho-crm",
  "category": "CRM",
  "tagline": "🇮🇳 Omnichannel CRM for Businesses of all sizes.",
  "priceModel": "freemium",
  "pricingText": "$14.0 / Annually ($14 USD/monthly on Annual Subscription.)",
  "features": null,
  "voteCount": null,
  "website": "https://www.zoho.com/en-us/crm/",
  "starRating": 4.5,
  "reviewCount": 2,
  "topReviewerName": "Ronit",
  "topReviewerRole": "Marketing at Amdocs",
  "topReviewRating": 5,
  "topReviewTitle": "Maximizing Efficiency with Zoho CRM: My 2024 Experience",
  "topReviewText": "Zoho CRM is recognized for its robust features and continuous updates, making it a strong contender in the customer relationship management space. Users appreciate its customization options, which allow businesses to tailor the CRM to their specific needs, enhancing usability and effectiveness.",
  "topReviewDate": "2024-12-05",
  "reviews": [
    {
      "reviewerName": "Ronit",
      "reviewerRole": "Marketing at Amdocs",
      "reviewRating": 5,
      "reviewDate": "2024-12-05",
      "reviewTitle": "Maximizing Efficiency with Zoho CRM: My 2024 Experience",
      "reviewText": "Zoho CRM is recognized for its robust features and continuous updates ...",
      "reviewerAvatar": "https://www.gravatar.com/avatar/b3d1ee0e98cad1b1da873a6ab60f2509?s=96&d=identicon"
    }
  ],
  "reviewsScraped": 2,
  "observedAt": "2026-08-10T14:30:56.145Z"
}

The most complete B2B software products and reviews scraper available. It returns every field the source exposes per product, from tagline, price model and star rating to the full list of user reviews (reviewer role, rating, date and text), plus optional AI enrichment, and gives you search-by-category, direct product slugs and a review toggle to target exactly the products you need.

📥 Input · 📤 Output · 💰 Pricing · ▶️ Examples

Table of contents

• What it does
• Quickstart
• Input reference
• Output reference
• Example output record
• Run via API and CLI
• Fetch results
• Billing and limits
• FAQ and troubleshooting

What it does

The actor searches B2B and SaaS software products by category or keyword, or takes specific product slugs, and writes one normalized record per product to the run's dataset. When includeReviews is on (default), each product's detail page is fetched to add the star rating, review count and the full set of collected user reviews (reviewer name, role, rating, date, title and text). Missing source values are returned as null, and optional AI add-ons (product summary, topic tags and category, review digest of pros and cons) run per product when enabled on a paid plan.

Product and review data is sourced from the public SaaSHub B2B software directory (saashub.com), reported in the source field on every record.

Quickstart

Open the actor, paste this into the input, and press Run. It returns up to 10 products across the CRM and project management categories, each with ratings and reviews.

{
  "searchQueries": ["CRM", "project management"],
  "maxProducts": 10,
  "includeReviews": true
}

To scrape known products directly, pass their slugs in products (for example ["zoho-crm"]). Every input field is optional; with an empty input the actor searches the CRM category (default maxProducts is 10).

Input reference

Field	Type	Required	Default	Description
searchQueries	string[]	no	["CRM"]	Software categories or keywords, one search per item, for example CRM, project management, help desk.
products	string[]	no	(none)	Specific product slugs or full URLs to scrape directly, for example zoho-crm. Use when you already know the products.
maxProducts	integer	no	10	Maximum products to scrape across the whole run.
includeReviews	boolean	no	true	Fetch each product's detail page to add star rating, review count and user reviews. Turn off for a faster products-only run.
withSummary	boolean	no	false	Paid add-on. Adds aiSummary, a 1-2 sentence description of the product. Charged only on usable output. Requires a paid Apify plan.
withTopics	boolean	no	false	Paid add-on. Adds aiTopics and aiCategory. Charged only on usable output. Requires a paid Apify plan.
withReviewDigest	boolean	no	false	Paid add-on. Adds aiReviewPros, aiReviewCons and aiReviewDigest. Requires includeReviews and a paid Apify plan.

Filters combine with logical AND. Empty filters are ignored.

Output reference

One dataset item per product. Types: string, integer, number, boolean, object[], or null when the source value is absent.

Field	Type	Description
source	string	Data source, always saashub.com.
searchQuery	string	The category/keyword this product came from (or null for direct product input).
productName	string	Software product name.
productSlug	string	Product slug (unique per product).
productUrl	string	Product page URL on the source.
category	string	Product category, or null.
tagline	string	Short product tagline.
priceModel	string	Pricing model, for example freemium, paid, free, or null.
pricingText	string	Free-text pricing detail, or null.
features	string[]	Feature list when exposed, else null.
voteCount	integer	Community vote count when exposed, else null.
website	string	Vendor website URL.
starRating	number	Average star rating (from detail page), or null.
reviewCount	integer	Number of reviews on the product, or null.
topReviewerName	string	Name of the most recent/top reviewer, or null.
topReviewerRole	string	Role and company of the top reviewer, or null.
topReviewRating	integer	Star rating of the top review, or null.
topReviewTitle	string	Title of the top review, or null.
topReviewText	string	Body text of the top review, or null.
topReviewDate	string	Date of the top review (YYYY-MM-DD), or null.
reviews	object[]	All collected reviews. Each has reviewerName, reviewerRole, reviewRating, reviewDate, reviewTitle, reviewText, reviewerAvatar.
reviewsScraped	integer	Number of reviews collected for this product.
aiSummary	string	AI product summary. Present and populated only when withSummary produced output, else null.
aiTopics	string[]	AI topic/keyword tags. Present only when withTopics produced output, else null.
aiCategory	string	AI broad category. Present only when withTopics produced output, else null.
aiReviewPros	string[]	AI top pros from reviews. Present only when withReviewDigest produced output, else null.
aiReviewCons	string[]	AI top cons from reviews. Present only when withReviewDigest produced output, else null.
aiReviewDigest	string	AI overall verdict from reviews. Present only when withReviewDigest produced output, else null.
observedAt	string	ISO 8601 timestamp of when the record was collected.
error	string	On a failed run, a single item with a populated error field is written instead.

Example output record

Real record from a live run (input {"searchQueries": ["CRM", "project management"], "maxProducts": 10, "includeReviews": true}). The reviews array is trimmed to one item with an explicit note; all values are real:

{
  "source": "saashub.com",
  "searchQuery": "CRM",
  "productName": "Zoho CRM",
  "productSlug": "zoho-crm",
  "productUrl": "https://www.saashub.com/zoho-crm",
  "category": "CRM",
  "tagline": "🇮🇳 Omnichannel CRM for Businesses of all sizes.",
  "priceModel": "freemium",
  "pricingText": "$14.0 / Annually ($14 USD/monthly on Annual Subscription.)",
  "website": "https://www.zoho.com/en-us/crm/",
  "starRating": 4.5,
  "reviewCount": 2,
  "topReviewerName": "Ronit",
  "topReviewerRole": "Marketing at Amdocs",
  "topReviewRating": 5,
  "topReviewTitle": "Maximizing Efficiency with Zoho CRM: My 2024 Experience",
  "topReviewText": "Zoho CRM is recognized for its robust features and continuous updates, making it a strong contender in the customer relationship management space...",
  "topReviewDate": "2024-12-05",
  "reviews": [
    {
      "reviewerName": "Ronit",
      "reviewerRole": "Marketing at Amdocs",
      "reviewRating": 5,
      "reviewDate": "2024-12-05",
      "reviewTitle": "Maximizing Efficiency with Zoho CRM: My 2024 Experience",
      "reviewText": "Zoho CRM is recognized for its robust features and continuous updates ...",
      "reviewerAvatar": "https://www.gravatar.com/avatar/b3d1ee0e98cad1b1da873a6ab60f2509?s=96&d=identicon"
    }
  ],
  "reviewsScraped": 2,
  "observedAt": "2026-08-10T14:30:56.145Z"
}

Run via API and CLI

Start a run and wait for it to finish, then read the dataset. Replace <TOKEN> with your Apify API token.

Run synchronously and get dataset items in one call:

curl -X POST "https://api.apify.com/v2/acts/scrapers_lat~g2-software-reviews-scraper/run-sync-get-dataset-items?token=<TOKEN>" \
  -H "Content-Type: application/json" \
  -d '{"searchQueries":["help desk"],"maxProducts":25,"includeReviews":true}'

Start a run asynchronously:

curl -X POST "https://api.apify.com/v2/acts/scrapers_lat~g2-software-reviews-scraper/runs?token=<TOKEN>" \
  -H "Content-Type: application/json" \
  -d '{"products":["zoho-crm"],"includeReviews":true}'

Apify CLI:

apify call scrapers_lat/g2-software-reviews-scraper \
  --input '{"searchQueries":["project management"],"maxProducts":50}'

Fetch results

Every run writes to a dataset. Fetch items as JSON, CSV, or Excel by changing format:

# JSON
curl "https://api.apify.com/v2/datasets/<DATASET_ID>/items?token=<TOKEN>&clean=true&format=json"

# CSV
curl "https://api.apify.com/v2/datasets/<DATASET_ID>/items?token=<TOKEN>&clean=true&format=csv"

# Paginate large datasets
curl "https://api.apify.com/v2/datasets/<DATASET_ID>/items?token=<TOKEN>&offset=1000&limit=1000"

<DATASET_ID> is returned as defaultDatasetId in the run object. Use offset and limit to page through large result sets. clean=true drops empty and internal fields.

Billing and limits

• Pay per result. You are charged per product record returned (result event). See the pricing tab for the current per-result price.
• Optional AI add-ons (ai_summary, ai_topics, ai_review_digest) are billed separately and only when they produce usable output, and only on paid Apify plans.
• No charge on failure. If a run errors, the actor writes a single item with a populated error field and does not charge for it. Empty runs cost nothing.
• Spend cap respected. Set maxTotalChargeUsd on the run; once reached, the actor stops emitting and charging further billable results.
• Free Apify plans are capped at 10 records per run. Upgrade for higher maxProducts.

FAQ and troubleshooting

A run returned 0 records. Why? The category or keyword matched no products. Try a broader term (for example CRM instead of a niche vendor name). Zero-result runs are not charged.

Where does the data come from? The public SaaSHub B2B software directory (saashub.com), reported in the source field on every record.

How do I scrape one specific product? Pass its slug in products, for example ["zoho-crm"]. Search queries are ignored for products passed this way.

Why are features or voteCount null? Not every product page exposes a feature list or vote count. Missing source values are returned as null, never invented.

Can I get all reviews for a product? Yes. Keep includeReviews on. The full set of collected reviews is in the reviews array, with the count in reviewsScraped.

Do the AI fields cost extra? Yes. They are opt-in paid add-ons, billed only when they return usable output, and disabled on free Apify plans.

Is this an official G2 or SaaSHub tool? No. This actor is independent and has no affiliation with G2 or SaaSHub. It reads only data that is publicly available. Use it in accordance with the source's terms of service.

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• Capterra Software Reviews Scraper: Software products and user reviews.
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• GoodFirms Agencies Scraper: IT and marketing agencies with reviews.
• DesignRush Agencies Scraper: Marketing and design agencies.
• Product Hunt Scraper: New product launches with votes and comments.
• Chrome Web Store Scraper: Browser extensions with ratings and reviews.

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Independent tool, not affiliated with G2 or SaaSHub. Accesses only publicly available data. Use in accordance with the source's terms of service.