Booking.com Reviews Scraper

Scrape the latest Booking.com guest reviews of any hotel as clean structured JSON - review score, title, what the guest liked and disliked, reviewer name and country, trip type, traveler type, nights stayed, stay month, helpful votes and the review language - with the hotel URL and slug on every row. Many hotels in one run. No Booking.com account, no API key, no proxies to configure.

What you get: Booking.com shows the newest 15 reviews written in each language. This Actor reads up to 18 languages per hotel, so you get up to 270 of a hotel's most recent reviews - ideal for monitoring what guests say right now. It does not return a hotel's full review history.

Features

• Any hotel input - a Booking.com hotel page URL (locale suffixes like .en-gb.html and query parameters are fine) or the short form fr/le-meurice.
• 18 review languages - English, German, French, Spanish, Italian, Dutch, Portuguese, Polish, Russian, Japanese, Chinese, Korean, Swedish, Danish, Norwegian, Finnish, Czech and Turkish, or all of them at once.
• Full review data - score (1-10) and its score band (exceptional, superb, very good, good, pleasant, average, disappointing, poor, very poor), title, liked text, disliked text, reviewer name, country and country code, trip type (leisure / business), traveler type (couple, family, solo, group...), nights, stay month, helpful votes, mobile submission flag and Booking's raw info tags.
• Date filter - only reviews written since a given date, so a daily or weekly run returns just the new ones.
• Per-language report - the HOTELS record shows how many reviews Booking listed in each language for each hotel.
• Deduplicated - the same hotel given twice (URL and short form) is collected once.

Use cases

• Review monitoring - a scheduled run with since delivers every new guest review of your property or your competitors'.
• Guest sentiment - track complaints (negativeText) and praise (positiveText) over time and by guest country.
• Market research - compare what guests from different countries say about hotels in a destination.
• Reputation dashboards - feed fresh reviews into BI tools, spreadsheets or an LLM for summaries.

Input

Field	Type	Default	Description
hotels	array	The Savoy, London	Booking.com hotel URLs or <cc>/<slug>.
languages	array	["en"]	Review languages; all reads all 18.
maxReviewsPerHotel	integer	270	Upper limit per hotel (1-270).
since	string	-	Only reviews written on or after this date (YYYY-MM-DD).

Example input

{
  "hotels": [
    "https://www.booking.com/hotel/gb/the-savoy.html",
    "fr/le-meurice"
  ],
  "languages": ["en", "de", "fr"],
  "maxReviewsPerHotel": 45,
  "since": "2026-09-01"
}

Output

One dataset item per review:

{
  "hotelUrl": "https://www.booking.com/hotel/gb/the-savoy.html",
  "hotelSlug": "the-savoy",
  "hotelCountryCode": "gb",
  "id": "1047fca556e52c3d",
  "language": "en",
  "reviewDate": "2026-09-29",
  "reviewDateText": "Reviewed: September 29, 2026",
  "rating": 9.0,
  "ratingText": null,
  "ratingBand": "superb",
  "title": "Excellent Service, food and atmosphere",
  "positiveText": "Room was facing the central core",
  "negativeText": null,
  "reviewerName": "Albert",
  "reviewerCountry": "Switzerland",
  "reviewerCountryCode": "CH",
  "tripType": "leisure",
  "travelerType": "solo",
  "nights": 2,
  "stayMonth": "2026-09",
  "stayText": "Stayed in September 2026",
  "helpfulVotes": 0,
  "submittedFromMobile": false,
  "tags": ["Leisure trip", "Solo traveler", "Stayed 2 nights"],
  "hotelInput": "https://www.booking.com/hotel/gb/the-savoy.html"
}

The key-value store also holds:

• HOTELS - per hotel: URL, country code, slug, reviews collected and, per language, how many reviews Booking listed (capped: true means the language has more, older reviews that Booking does not show).
• ERRORS - hotels that returned no reviews (unknown hotel, bad URL, blocked, or none since the since date) with the reason. These are not billed.

Pricing

$0.40 per 1000 reviews. You pay only for reviews delivered; failed hotels are not charged.

Notes

• Booking.com lists only the newest 15 reviews per language to visitors. A hotel's older reviews are not reachable this way, so use this Actor for recent reviews and ongoing monitoring rather than a full review archive.
• Languages are read in the order you give them until maxReviewsPerHotel is reached; put the languages that matter most first.
• A language with no reviews for a hotel simply adds nothing.