Capterra Scraper Pro

Capterra Scraper Pro extracts Capterra software intelligence for product research, competitor monitoring, SaaS market mapping, and enrichment pipelines.

Version 2.1 uses a lightweight Node.js HTTP engine with impit browser/TLS impersonation and sticky proxy sessions. It parses both visible Capterra pages and embedded Next.js payloads, so product records can include ratings, review summaries, detailed review text, pros, cons, reviewer metadata, pricing, features, integrations, alternatives, screenshots, and debug fetch metadata.

What It Extracts

Each dataset item represents one product and includes stable 2.1 fields:

• schemaVersion, recordType, and source
• product identity, URL, logo, and review URL
• overall rating, review count, detailed rating fields, and rating distribution
• short description and category names
• pricing preview, free trial/free version flags, and normalized starting price fields
• features, feature ratings, integrations, support, training, deployment, typical customers, platforms, languages, alternatives, and screenshots
• reviewSummary with total reviews, rating distribution, extracted review count, and extraction source
• nested reviews with review title, text, pros, cons, rating, sub-ratings, reviewer profile, time used, switch reasons, and incentive flags
• _debug metadata for fetch attempts, HTTP status, browser profile, proxy usage, and optional review-page enrichment

Some Capterra fields are not available on every product page. Unavailable fields are returned as null or empty arrays instead of being guessed.

Input

• startUrls - Capterra product, category, or search URLs. Product URLs are the most reliable.
• searchQuery - optional Capterra search query.
• maxItems - maximum number of product records.
• includePricing - extract visible pricing fields.
• includeAlternatives - extract visible alternative products.
• includeReviews - include embedded review intelligence.
• maxReviewsPerProduct - maximum nested reviews per product. Default is 10.
• maxRequestRetries - number of HTTP identities to try per URL.
• requestDelaySecs - delay between failed attempts.
• proxy - proxy configuration. US residential proxy is recommended for Capterra.

Example Output

{
  "schemaVersion": "2.1",
  "recordType": "product",
  "source": "capterra",
  "productId": "135003",
  "slug": "Slack",
  "name": "Slack",
  "productUrl": "https://www.capterra.com/p/135003/Slack/",
  "overallRating": 4.7,
  "reviewCount": 24098,
  "reviewSummary": {
    "totalReviews": 24098,
    "averageRating": 4.7,
    "reviewsByRating": {
      "fiveStar": 17297,
      "fourStar": 5718,
      "threeStar": 908,
      "twoStar": 128,
      "oneStar": 48
    },
    "extractedCount": 10,
    "source": "embedded-next-payload"
  },
  "reviews": [
    {
      "recordType": "review",
      "reviewId": "Capterra___7151184",
      "title": "Easy to Utilize",
      "rating": 5,
      "pros": "That I went to one place to communicate...",
      "cons": "Once in a while it would not post...",
      "reviewer": {
        "name": "Anonymous User",
        "role": "Bookkeeper",
        "industry": "Chemicals",
        "usageDuration": "LessThan2Years",
        "isValidated": true
      }
    }
  ]
}

Notes

Capterra actively changes its page structure and uses Cloudflare protection. The current primary browser profile is firefox133, which passed repeated Capterra tests during development. If all configured HTTP identities are blocked, the Actor fails loudly with the blocked URL in the log. Increase retries, use residential proxies, or test a different proxy provider if this happens.