G2 Software Reviews Scraper

Scrape G2.com software listings — product ratings, review counts, pricing, features, pros/cons summaries, and optional individual review bodies.

What you get

Software-review data from G2.com, the world's largest B2B software review platform. Browse by category (e.g., crm, project-management) or pass direct product URLs. Get product names, overall ratings, review counts, pricing notes, feature lists, and aggregated pros/cons. Optionally pull individual review bodies for deeper sentiment analysis.

Output fields

Field	Description
product_name	Software product name
rating	Overall G2 rating (0-5)
reviews_count	Number of reviews
pricing	Pricing notes (free plan, starting price, etc.)
description	Product description
features	Key feature list
pros_summary	Most-mentioned pros aggregated from reviews
cons_summary	Most-mentioned cons aggregated from reviews
category	Software category
url	G2 product page URL
reviews	Individual review bodies (only when scrapeReviews is true)

Example output

{
    "product_name": "HubSpot CRM",
    "rating": 4.4,
    "reviews_count": 11500,
    "pricing": "Free plan available",
    "description": "HubSpot CRM is a free CRM platform with tools for marketing, sales, and customer service.",
    "features": ["Contact Management", "Email Tracking", "Pipeline Management"],
    "pros_summary": "Easy to use, good integrations",
    "cons_summary": "Limited customization in free tier",
    "category": "CRM Software",
    "url": "https://www.g2.com/products/hubspot-crm/reviews"
}

Input parameters

Parameter	Required	Description
categories	No*	G2 category slugs (e.g., "crm", "project-management", "marketing-automation"). Products from each category page will be scraped.
productUrls	No*	Direct G2 product URLs (e.g., "https://www.g2.com/products/salesforce-sales-cloud/reviews").
scrapeReviews	No	Also scrape individual user reviews per product (slower, more detailed). Default false.
maxResults	No	Maximum products to scrape across all categories and URLs (1-500). Default 5.
proxyConfiguration	No	Proxy settings. Leave default for best results.

*At least one of categories or productUrls must be provided.

Use cases

• Software buyers: Compare products side-by-side with real ratings and aggregated pros/cons before purchase.
• SaaS competitive analysis: Monitor competitors' ratings, review velocity, and sentiment movement month-over-month.
• Product marketing: Pull competitor pros/cons to position your own messaging against their weak spots.
• Analysts: Track software market trends, category leaders, and emerging players.
• Sales enablement: Research prospects' current tech-stack satisfaction to target switch-focused outreach.

Pricing

Pay-per-result pricing. Tiered discounts apply automatically based on usage volume.

Tier	Price per result
FREE	$0.008
BRONZE	$0.006
SILVER	$0.005
GOLD	$0.004

Limitations

• Default mode returns product-level summaries; enable scrapeReviews for individual review bodies at the cost of extra run time.
• Pros/cons summaries are aggregated by G2 itself — depth depends on how many reviews the product has.
• Very large category pages may be sampled — use maxResults to control total volume.
• Newly listed products sometimes have incomplete pricing or feature data on G2.
• Sponsored placement in category pages is handled as G2 presents it.

Compared to alternatives

• vs. orgupdate/g2-scraper (~$30/1K results, ~477 users): Our $4-$8/1K tiered pricing is up to ~7x cheaper with the same core fields plus pros/cons summaries.
• vs. manual research: At $0.004/result on GOLD, a full 500-product category audit costs ~$2 and finishes in minutes.

Pairs well with Capterra Software Reviews Scraper and Trustpilot Scraper for full B2B review coverage.

FAQ

Can I mix categories and specific product URLs in one run? Yes — pass both categories and productUrls in the same input. The scraper walks both lists up to maxResults.

Where do I get category slugs? Browse categories at g2.com/categories. The slug is the last URL path segment — e.g., crm from g2.com/categories/crm.

How do I get individual review text? Set scrapeReviews: true. The actor will visit each product page and extract review bodies, which counts against maxResults.

How fresh is the data? Pulled live at run time — as fresh as G2.com itself.

Last verified: 2026-04

More scrapers at thirdwatch.dev.