G2 Software Reviews Scraper

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Scrape G2.com software listings — product ratings, review counts, pricing, features, pros/cons summaries, and optional individual review bodies.

What you get

Software-review data from G2.com, the world's largest B2B software review platform. Browse by category (e.g., crm, project-management) or pass direct product URLs. Get product names, overall ratings, review counts, pricing notes, feature lists, and aggregated pros/cons. Optionally pull individual review bodies for deeper sentiment analysis.

Output fields

Field	Description
product_name	Software product name
rating	Overall G2 rating (0-5)
reviews_count	Number of reviews
pricing	Pricing notes (free plan, starting price, etc.)
description	Product description
features	Key feature list
pros_summary	Most-mentioned pros aggregated from reviews
cons_summary	Most-mentioned cons aggregated from reviews
category	Software category
url	G2 product page URL
reviews	Individual review bodies (only when scrapeReviews is true)
source	wayback_snapshot when the row comes from a recent public archived copy of the G2 page (see below); absent for live pages
snapshot_url, snapshot_date	Archived copy the row was read from, and when it was captured

Example output

{
    "product_name": "HubSpot CRM",
    "rating": 4.4,
    "reviews_count": 11500,
    "pricing": "Free plan available",
    "description": "HubSpot CRM is a free CRM platform with tools for marketing, sales, and customer service.",
    "features": ["Contact Management", "Email Tracking", "Pipeline Management"],
    "pros_summary": "Easy to use, good integrations",
    "cons_summary": "Limited customization in free tier",
    "category": "CRM Software",
    "url": "https://www.g2.com/products/hubspot-crm/reviews"
}

Input parameters

Parameter	Required	Description
categories	No*	G2 category slugs (e.g., "crm", "project-management", "marketing-automation"). Products from each category page will be scraped.
productUrls	No*	Direct G2 product URLs (e.g., "https://www.g2.com/products/salesforce-sales-cloud/reviews").
scrapeReviews	No	Also scrape individual user reviews per product (slower, more detailed). Default false.
maxResults	No	Maximum products to scrape across all categories and URLs (1-500). Default 5.
proxyConfiguration	No	Proxy settings. Leave default for best results.

*At least one of categories or productUrls must be provided.

Use cases

• Software buyers: Compare products side-by-side with real ratings and aggregated pros/cons before purchase.
• SaaS competitive analysis: Monitor competitors' ratings, review velocity, and sentiment movement month-over-month.
• Product marketing: Pull competitor pros/cons to position your own messaging against their weak spots.
• Analysts: Track software market trends, category leaders, and emerging players.
• Sales enablement: Research prospects' current tech-stack satisfaction to target switch-focused outreach.

Limitations

• Default mode returns product-level summaries; enable scrapeReviews for individual review bodies at the cost of extra run time.
• Pros/cons summaries are aggregated by G2 itself — depth depends on how many reviews the product has.
• Very large category pages may be sampled — use maxResults to control total volume.
• Newly listed products sometimes have incomplete pricing or feature data on G2.
• Sponsored placement in category pages is handled as G2 presents it.
• When G2 does not serve a page live, the Actor falls back to the most recent public archived copy of that page (captured within the last 120 days) and labels those rows with source, snapshot_url and snapshot_date. Ratings and review counts on those rows reflect the capture date.
• If neither the live page nor a recent archived copy is available, the run ends with an error rather than an empty dataset; re-running later usually succeeds.

Compared to alternatives

• vs. orgupdate/g2-scraper (~$30/1K results, ~477 users): This Actor adds pros/cons summaries aggregated from reviews, and per-result billing means a zero-row run is not charged.
• vs. manual research: A full category audit finishes in minutes instead of hours of manual browsing and copy-pasting.

Pairs well with Capterra Scraper and Trustpilot Reviews Scraper for full B2B review coverage.

FAQ

Can I mix categories and specific product URLs in one run? Yes — pass both categories and productUrls in the same input. The scraper walks both lists up to maxResults.

Where do I get category slugs? Browse categories at g2.com/categories. The slug is the last URL path segment — e.g., crm from g2.com/categories/crm.

How do I get individual review text? Set scrapeReviews: true. The actor will visit each product page and extract review bodies, which counts against maxResults.

How fresh is the data? Pulled live at run time — as fresh as G2.com itself.

Last verified: 2026-04

More scrapers at thirdwatch.dev.