Trustpilot Reviews Scraper Pro ⭐

🔗 View on Apify Store | 🇺🇸 English | 🇧🇷 Português

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⚠️ Current status — source unreachable

Trustpilot answers automated requests with HTTP 403, from a plain client, from a browser TLS fingerprint, and through both datacenter and residential proxies. Routing through a dedicated unlocking service returns the provider's own message: the domain requires KYC verification before it will serve this site.

No data is returned today, and nothing is charged. Runs finish with a diagnostic explaining the block. The extractor itself is written and tested — it parses Trustpilot's __NEXT_DATA__ payload — and starts producing reviews as soon as an unlocking route is available.

Status verified 2026-08-26.

🇺🇸 English

Overview

Extract verified customer reviews, star ratings, review dates, reviewer usernames, and company responses from Trustpilot for any domain.

Features

• Domain-Based Extraction: Input any business domain (e.g. revolut.com, shopify.com) to extract all reviews
• Sentiment & Complaint Tracking: Full review text, review titles, and merchant response history
• Verified Status: Identifies verified purchase reviews and reviewer location

Input Example

{
  "companyDomain": "revolut.com",
  "maxReviews": 50
}

Output Example

{
  "reviewId": "tp_6512ab34cd...",
  "businessDomain": "revolut.com",
  "businessName": "Revolut",
  "businessTrustScore": 4.2,
  "businessReviewCount": 158234,
  "authorName": "David M.",
  "authorCountry": "GB",
  "authorReviewsCount": 3,
  "rating": 5,
  "reviewTitle": "Seamless international transfers",
  "reviewText": "I have used Revolut across 12 countries without a single hiccup...",
  "reviewLanguage": "en",
  "isVerified": true,
  "reviewDate": "2026-08-10T09:12:44.000Z",
  "reviewUrl": "https://www.trustpilot.com/reviews/6512ab34cd...",
  "dataSource": "trustpilot-review-page",
  "scrapedAt": "2026-08-27T21:00:00.000Z"
}

Input Parameters

Parameter	Type	Description
companyDomain	string	One company domain per run (e.g. "revolut.com")
maxReviews	number	Max matching reviews to return (default 10)
starsFilter	string	all or an exact star count 1–5

Tips

• Extract 1-star and 2-star reviews specifically to identify your competitors biggest customer pain points

Use Cases

• Brand Reputation Audits — Monitor customer satisfaction over time
• Competitor Disruption — Find dissatisfied customers looking for alternatives

✅ Capabilities & Limits

Built here: the actor reads one review page (?sort=recency) and does not paginate. starsFilter therefore filters that page, not the company's whole review history — asking for 1 star on a company with overwhelmingly positive recent reviews can legitimately return nothing. When that happens you get a labeled diagnostic explaining it, and you are not charged.

Stated up front, so you do not pay a run to find out. Derived from this Actor's own input schema.

Input / feature	Supported	Notes
companyDomain — required	✅	Domain of the company (e.g. 'shopify.com', 'stripe.com', 'revolut.com') or full Trustpilot review URL.
starsFilter	✅	exact star count 1–5, or all. Applied before billing — a filtered-out review is not charged
Multiple domains per run	❌	one companyDomain per run
Result volume (maxReviews)	⚠️	a ceiling on matching reviews, not a guarantee
Pagination	❌	one page of reviews per run, sorted by most recent — see below
Company reply to a review	❌	not emitted
Proxy	⚠️	Apify Proxy options.

FAQ

Q: Can I scrape any company on Trustpilot? A: Yes! Any domain indexed on Trustpilot can be scraped.

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🇧🇷 Português

⚠️ Status atual — fonte inacessível

O Trustpilot responde HTTP 403 a requisições automatizadas, tanto de cliente simples quanto de navegador, por proxy datacenter e residencial. Roteando por serviço de desbloqueio dedicado, a resposta é do próprio provedor: o domínio exige verificação KYC.

Nenhum dado é retornado hoje, e nada é cobrado. Os runs terminam com um diagnóstico explicando o bloqueio. O extrator está escrito e testado — lê o __NEXT_DATA__ do Trustpilot — e passa a produzir avaliações assim que houver rota de desbloqueio.

Status verificado em 2026-08-26.

Visão Geral

Extraia avaliações verificadas de clientes, notas de 1 a 5 estrelas, datas, usuários e respostas oficiais da empresa no Trustpilot para qualquer domínio.

Funcionalidades

• Extração por Domínio: Informe qualquer domínio (ex: revolut.com, shopify.com) para extrair avaliações
• Rastreamento de Sentimento: Título, texto completo da avaliação e respostas da empresa
• Status de Verificação: Identifica reviews verificados e localização do avaliador

Exemplo de Entrada

{
  "companyDomain": "revolut.com",
  "maxReviews": 50
}

Exemplo de Saída

{
  "reviewId": "tp_6512ab34cd...",
  "businessDomain": "revolut.com",
  "businessName": "Revolut",
  "businessTrustScore": 4.2,
  "businessReviewCount": 158234,
  "authorName": "David M.",
  "authorCountry": "GB",
  "authorReviewsCount": 3,
  "rating": 5,
  "reviewTitle": "Seamless international transfers",
  "reviewText": "I have used Revolut across 12 countries without a single hiccup...",
  "reviewLanguage": "en",
  "isVerified": true,
  "reviewDate": "2026-08-10T09:12:44.000Z",
  "reviewUrl": "https://www.trustpilot.com/reviews/6512ab34cd...",
  "dataSource": "trustpilot-review-page",
  "scrapedAt": "2026-08-27T21:00:00.000Z"
}

Parâmetros de Entrada

Parâmetro	Tipo	Descrição
companyDomain	string	Um domínio por execução (ex: "revolut.com")
maxReviews	number	Máximo de avaliações correspondentes (padrão 10)
starsFilter	string	all ou uma nota exata de 1 a 5

Dicas

• Analise avaliações de 1 e 2 estrelas para descobrir as principais falhas dos concorrentes

Casos de Uso

• Auditoria de Reputação — Monitore a satisfação dos clientes ao longo do tempo
• Conquista de Clientes — Identifique usuários insatisfeitos com concorrentes

Perguntas Frequentes

P: Posso extrair qualquer empresa no Trustpilot? R: Sim! Qualquer domínio listado no Trustpilot é suportado.

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💰 Pricing

This actor uses Pay Per Event (PPE) pricing — you pay per review scraped (review-scraped). Runs that end with a diagnostic record charge nothing.

Apify platform usage (compute units and proxy) is billed to your own account on top of the event price. See the current price on the Pricing panel of this actor's Apify Store page.

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📝 Changelog

• v1.0.0 (2026-08-20) — Initial release: full extraction, Pay-Per-Event pricing, and automated proxy support

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License

ISC © 2026 Viral Analyzer Platform

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