Pricing

from $2.50 / 1,000 reviews

Customer Feedback Scraper - Trustpilot Reviews

Pull real customer feedback from Trustpilot for any company: what people praise, what they complain about, in their own words, with the star rating, the date, the reviewer's country and the company's reply. Filter by keyword or rating. Pay per review.

Pricing

from $2.50 / 1,000 reviews

Rating

0.0

(0)

Developer

Blackcube Agency AB

Actor stats

Bookmarked

Total users

Monthly active users

2 hours ago

Last modified

Categories

Business

Lead generation

E-commerce

Companies

companyUrls

Required

Trustpilot company pages or plain domains, one per line. All of these work: https://www.trustpilot.com/review/www.amazon.com, uk.trustpilot.com/review/monzo.com, or just monzo.com. Companies with no Trustpilot profile come back as a free error row instead of failing the run.

Type:array

Default:

[
  "https://www.trustpilot.com/review/www.currys.co.uk"
]

Max reviews per company

maxReviewsPerCompany

Optional

Stop after this many reviews for each company. Set 0 for every review this Actor can reach — it automatically works around Trustpilot's 200-per-search ceiling by splitting the history by rating and language. Each run reports exactly what it reached and what it could not.

Type:integer

Minimum:0

Default:500

Max reviews in total

maxReviews

Optional

Hard ceiling across every company in the run. 0 means no overall limit.

Type:integer

Minimum:0

Default:0

Include the company profile

includeCompanyProfile

Optional

Add one company intelligence row per company: TrustScore, the full 1-5 star spread, review counts by language, categories, published contact details, claimed and verification status, consumer alerts, and how much of its negative feedback the company actually answers. Turn this off and it is never charged.

Type:boolean

Default:true

Company profiles only, no reviews

companyProfilesOnly

Optional

Return just the company intelligence row for each company and skip the reviews entirely. One request per company, and no review charges. Use it when you want TrustScore, the star spread, contact details and reply behaviour across a list of companies.

Type:boolean

Default:false

Star ratings

ratings

Optional

Only return reviews with these star ratings. Leave empty for all of them. Picking ratings also makes deep history cheaper and more complete, because it is one of the axes used to get past the 200-per-search ceiling.

Type:string[]

Default:

[]

Review languages

languages

Optional

Two-letter language codes such as en, de, fr, da, nl. Leave empty to collect every language — which is what this Actor does by default, unlike a scraper that silently returns only the English reviews Trustpilot shows first.

Type:array

Default:

[]

Only reviews published since

reviewsSince

Optional

A date such as 2026-01-31. Reviews published before it are skipped and never charged. Ideal on a schedule: point it at your last run.

Type:string

Only reviews published before

publishedBefore

Optional

Upper bound on the publication date, for pulling a fixed historical window. Applied after fetching, unlike the star and language filters which Trustpilot applies itself.

Type:string

Keyword

searchTerm

Optional

Only keep reviews whose title or text contains this word, for example refund, delivery, or cancelled.

Type:string

Order reviews by

sort

Optional

Newest first is what a monitor wants. Most relevant is Trustpilot's own ordering. On a large company both are used anyway, because the two orderings surface different reviews and that is one of the ways this Actor reaches past the 200-per-search ceiling.

Type:string

Default:recency

Options:

recencyrelevance

Only verified reviews

onlyVerified

Optional

Keep only reviews Trustpilot marks as verified.

Type:boolean

Default:false

Only reviews the company replied to

onlyWithReplies

Optional

Keep only reviews that carry a company reply.

Type:boolean

Default:false

Only reviews I have not had before

onlyNewSinceLastRun

Optional

Remember which reviews were already delivered and skip them next time, so a daily or weekly schedule only ever charges for genuinely new feedback. Needs a tracking label below.

Type:boolean

Default:false

Tracking label

stateLabel

Optional

A name for this watch list, for example uk-competitors. Reuse exactly the same label on every run so the Actor knows which history to compare against. Different label means a separate, independent memory.

Type:string

Stop after this much (USD)

maxCostUsd

Optional

A hard spending ceiling for this run. The run stops delivering once it would exceed it. Leave empty for no ceiling.

Type:integer

Minimum:0

Proxy

proxyConfiguration

Optional

Leave this off. Trustpilot is reached directly from Apify's own network, which is both faster and more reliable here — routing through a proxy was measured to fail. Only change it if you have a specific reason.

Type:object

Default:

{
  "useApifyProxy": false
}

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