Capterra Reviews Scraper - Software Intelligence

Extract Capterra reviews with sub-ratings, reviewer profiles, and competitive intelligence. The only Capterra scraper that actually works without blocking issues. Pairs with our G2 Reviews Scraper for complete B2B software intelligence.

How to scrape Capterra reviews in 3 easy steps

1. Go to the Capterra Reviews Scraper page on Apify and click "Try for free".
2. Configure your input — choose a mode (reviews, product search, or product details), enter product URLs or a search keyword, and set the maximum number of results.
3. Click "Run", wait for the results, and download your data in JSON, CSV, or Excel format.

No coding required. Works with Apify's free plan.

Why this scraper?

• Sub-ratings included: Overall, Ease of Use, Customer Service, Features, Value for Money
• Rich reviewer profiles: Job title, company size, industry, usage duration, verified status
• Competitive intel: Alternatives considered by reviewers, competitor mentions
• No blocking: TLS fingerprint impersonation + residential proxy support
• 3 flexible modes: Reviews, product search, product details
• Pairs with G2: Use this with our G2 Reviews Scraper for complete coverage of the two largest B2B software review platforms. No other developer on Apify offers this combination.

Capterra API alternative

Capterra does not offer a public API for extracting reviews, ratings, or product data. This Actor is the best Capterra API alternative in 2026 — it extracts structured review data including sub-ratings (Ease of Use, Customer Service, Features, Value for Money), reviewer profiles, and competitive intelligence. Combined with our G2 Reviews Scraper, you get complete coverage of the two largest B2B software review platforms from a single developer.

Modes

Mode 1: Reviews (reviews)

Extract individual reviews from specific products.

Input:

{
    "mode": "reviews",
    "productUrls": [
        "https://www.capterra.com/p/141633/Slack/reviews/",
        "https://www.capterra.com/p/169455/monday-com/reviews/"
    ],
    "maxReviews": 100,
    "sortReviews": "most_recent"
}

Output:

{
    "productName": "Slack",
    "productUrl": "https://www.capterra.com/p/141633/Slack/",
    "reviewTitle": "Best team communication tool",
    "reviewerName": "Maria G.",
    "reviewerTitle": "Marketing Manager",
    "companySize": "51-200 employees",
    "industry": "Marketing and Advertising",
    "usageDuration": "2+ years",
    "overallRating": 4.5,
    "easeOfUse": 5.0,
    "customerService": 4.0,
    "features": 4.5,
    "valueForMoney": 4.0,
    "likelihoodToRecommend": 9,
    "pros": "Great for team communication, easy to set up channels...",
    "cons": "Can become overwhelming with too many channels...",
    "overallReview": "Slack has transformed how our team communicates...",
    "reviewDate": "2026-03-15",
    "verified": true,
    "verifiedLinkedIn": true,
    "alternativesConsidered": ["Microsoft Teams", "Discord"],
    "source": "Non-incentivized review",
    "scrapedAt": "2026-04-09T15:00:00Z"
}

Mode 2: Product Search (product_search)

Find products by keyword or browse a category.

Input (keyword search):

{
    "mode": "product_search",
    "searchQuery": "project management software",
    "maxProducts": 50
}

Input (category browse):

{
    "mode": "product_search",
    "categoryUrl": "https://www.capterra.com/crm-software/",
    "maxProducts": 50
}

Output:

{
    "productId": "169455",
    "productName": "monday.com",
    "productUrl": "https://www.capterra.com/p/169455/monday-com/",
    "overallRating": 4.6,
    "totalReviews": 5234,
    "easeOfUse": 4.5,
    "customerService": 4.3,
    "features": 4.4,
    "valueForMoney": 4.3,
    "description": "monday.com is a cloud-based Work OS...",
    "sponsored": false,
    "scrapedAt": "2026-04-09T15:00:00Z"
}

Mode 3: Product Details (product_details)

Get full product profiles with pricing, alternatives, and deployment info.

Input:

{
    "mode": "product_details",
    "productUrls": [
        "https://www.capterra.com/p/141633/Slack/"
    ]
}

Output:

{
    "productName": "Slack",
    "productUrl": "https://www.capterra.com/p/141633/Slack/",
    "vendor": "",
    "overallRating": 4.7,
    "totalReviews": 23456,
    "easeOfUse": 4.6,
    "customerService": 4.2,
    "features": 4.5,
    "valueForMoney": 4.3,
    "description": "Slack is a messaging app for business...",
    "startingPrice": "$7",
    "freeVersion": true,
    "freeTrial": true,
    "alternatives": ["Microsoft Teams", "Discord", "Google Chat"],
    "screenshots": [],
    "scrapedAt": "2026-04-09T15:00:00Z"
}

Fields extracted

Field	Reviews	Search	Details
Product name & URL	Yes	Yes	Yes
Overall rating	Yes	Yes	Yes
Ease of Use	Yes	Yes	Yes
Customer Service	Yes	Yes	Yes
Features	Yes	Yes	Yes
Value for Money	Yes	Yes	Yes
Review count	-	Yes	Yes
Reviewer name	Yes	-	-
Reviewer job title	Yes	-	-
Company size	Yes	-	-
Industry	Yes	-	-
Usage duration	Yes	-	-
Pros & Cons	Yes	-	-
Review text	Yes	-	-
Verified status	Yes	-	-
Alternatives considered	Yes	-	-
Pricing	-	-	Yes
Product description	-	Yes	Yes
Alternatives listed	-	-	Yes

Use cases

• SaaS competitive intelligence - Track competitor ratings, identify weaknesses from reviews
• Software procurement - Compare products with sub-ratings before buying
• B2B sales prospecting - Find companies using specific tools and their pain points
• Product positioning - Understand what alternatives your users consider
• Vendor evaluation - Systematic comparison across multiple platforms
• Market research - Category-level analysis of software landscape

Use with Python, JavaScript, or no code

You can call this Actor programmatically from any language using the Apify API, or just use the web UI with no code at all.

Python example:

from apify_client import ApifyClient

client = ApifyClient("YOUR_API_TOKEN")

run = client.actor("zhorex/capterra-reviews-scraper").call(run_input={
    "mode": "reviews",
    "productUrls": ["https://www.capterra.com/p/141633/Slack/reviews/"],
    "maxReviews": 100,
    "sortReviews": "most_recent",
})

for item in client.dataset(run["defaultDatasetId"]).iterate_items():
    print(item["reviewTitle"], item["overallRating"])

JavaScript example:

import { ApifyClient } from 'apify-client';

const client = new ApifyClient({ token: 'YOUR_API_TOKEN' });

const run = await client.actor('zhorex/capterra-reviews-scraper').call({
    mode: 'reviews',
    productUrls: ['https://www.capterra.com/p/141633/Slack/reviews/'],
    maxReviews: 100,
    sortReviews: 'most_recent',
});

const { items } = await client.dataset(run.defaultDatasetId).listItems();
items.forEach((item) => {
    console.log(item.reviewTitle, item.overallRating);
});

Pricing

Pay per result with Apify's pay-per-event model:

Event	Price
Per review scraped	$0.005
Per product found	$0.01

Examples:

• 1,000 reviews = $5
• 1,000 products = $10
• 100 reviews from 5 products = $2.50

Tips

• Product names work: You can pass product names like "Slack" or "monday.com" instead of URLs - the scraper will search and find the correct product automatically.
• Sort reviews: Use sortReviews: "lowest_rated" to quickly find pain points and common complaints.
• Residential proxies: For best reliability, use Apify residential proxies. Datacenter proxies may work but have higher block rates.
• Combine with G2: Run this scraper alongside our G2 Reviews Scraper to get reviews from both platforms for the same product - invaluable for competitive analysis.

FAQ

How much does it cost to scrape Capterra reviews? $0.005 per review and $0.01 per product. For example, 1,000 reviews cost $5. Apify's free plan includes $5 of monthly usage, so you can scrape around 1,000 reviews for free every month.

Can I use this Capterra scraper in Python? Yes. Install the apify-client package (pip install apify-client) and call the Actor with a few lines of code. See the Python example above.

Is scraping Capterra reviews legal? This Actor accesses publicly available review data. It does not bypass any authentication, CAPTCHAs, or access private data. Always review Capterra's Terms of Service and your local regulations before scraping. Use the data responsibly and in compliance with applicable laws.

What is the best Capterra scraper in 2026? This Actor (Capterra Reviews Scraper) is the most reliable Capterra scraper available in 2026. It handles TLS fingerprint detection, extracts sub-ratings, reviewer profiles, and competitive intelligence, and pairs with the G2 Reviews Scraper for complete B2B review coverage.

Can I scrape Capterra without coding? Yes. Just open the Actor page on Apify, configure your input in the web UI, and click Run. No coding required. You can download results in JSON, CSV, or Excel format directly from the Apify dashboard.

Integrations & data export

This Actor integrates with the full Apify ecosystem and popular automation platforms:

• Google Sheets — export Capterra reviews directly to a spreadsheet for analysis
• Zapier / Make / n8n — trigger workflows whenever new reviews are scraped
• REST API — call the Actor from any application using the Apify API
• Webhooks — receive notifications when a scraping run finishes
• Amazon S3 / Google Cloud Storage — store datasets in your own cloud bucket
• JSON / CSV / Excel — download results in the format you need

Complete B2B Intelligence Suite by Zhorex

Build your competitive intelligence pipeline with our full suite of scrapers:

B2B reviews & competitive intelligence:

• G2 Reviews Scraper — Extract reviews and ratings from G2.com
• Capterra Reviews Scraper (this Actor) — Extract reviews and ratings from Capterra.com

SEO & website analysis:

• Domain Authority Checker — Check domain authority and SEO metrics
• Tech Stack Detector — Detect technologies used by any website

Social media & content scrapers:

• YouTube Shorts Scraper Pro — Scrape YouTube Shorts data at scale
• Telegram Channel Scraper — Extract messages from Telegram channels

G2 + Capterra = Complete B2B software review coverage. No other developer on Apify offers this combination.

Support

Having issues? Open an issue on the Actor page or contact us directly. We actively maintain all our scrapers and respond to issues quickly.

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