Gartner Peer Insights Scraper

Extract product profiles, ratings, reviews, and market categories from Gartner Peer Insights — the B2B software review platform trusted by enterprise IT buyers worldwide.

What it does

• Product profiles — name, vendor, markets, overall rating, star distribution, dimension ratings (evaluation, integration, support)
• Reviews — headline, summary, rating, reviewer job title, industry, company size, review date
• Likes & dislikes — extracted from featured/highlighted reviews
• Market product listings — all products listed under a Gartner market category
• Category directory — full listing of all Gartner markets and categories

No login or cookies required.

Input

Field	Type	Description
mode	select	products (default), market, or categories
productUrls	string list	Gartner product page URLs (mode=products)
marketSeoName	string	Market URL slug, e.g. sales-force-automation-platforms (mode=market)
useFilters	boolean	Fetch rating/sort filter variants to maximise unique reviews (default: true)
maxItems	integer	Max records to emit (default: 100)
proxyConfiguration	object	Apify proxy settings (residential recommended)

Example: scrape a product

{
  "mode": "products",
  "productUrls": [
    "https://www.gartner.com/reviews/product/salesforce-sales-cloud",
    "https://www.gartner.com/reviews/product/hubspot-crm"
  ],
  "useFilters": true
}

Example: list products in a market

{
  "mode": "market",
  "marketSeoName": "sales-force-automation-platforms"
}

Example: list all categories

{
  "mode": "categories"
}

Output

Each record has a type field to distinguish record types.

Product record (type: "product")

{
  "type": "product",
  "url": "https://www.gartner.com/reviews/product/salesforce-sales-cloud",
  "productId": 5691,
  "productName": "Salesforce Sales Cloud",
  "productSeoName": "salesforce-sales-cloud",
  "vendorId": "217",
  "vendorName": "Salesforce",
  "vendorSeoName": "salesforce",
  "markets": [{ "id": 108, "name": "Sales Performance Management", "seoName": "..." }],
  "totalReviews": 2464,
  "averageRating": 4.4,
  "ratingsBreakdown": { "1": 2, "2": 30, "3": 202, "4": 1112, "5": 1118 },
  "dimensionRatings": [
    { "dimension": "evaluation-contracting", "reviewCount": 2424, "averageRating": 4.2 }
  ],
  "alternatives": [{ "name": "HubSpot CRM", "seoName": "hubspot-crm", "averageRating": 4.5 }],
  "scrapedAt": "2026-05-09T10:00:00Z"
}

Review record (type: "review")

{
  "type": "review",
  "reviewId": "6487446",
  "reviewUrl": "https://www.gartner.com/reviews/review/view/6487446",
  "productSeoName": "salesforce-sales-cloud",
  "headline": "Sales Teams Benefit from Activity Tracking",
  "summary": "Working with Salesforce has been a very positive experience...",
  "likes": "It's a very configurable platform...",
  "dislikes": "Pricing is a concern for smaller teams...",
  "rating": 5,
  "reviewDate": "Nov 13, 2025",
  "jobTitle": "SALESFORCE BUSINESS ANALYST",
  "industry": "Miscellaneous",
  "companySize": "50M-1B USD",
  "incentivized": "Incentivized",
  "source": "initial",
  "scrapedAt": "2026-05-09T10:00:00Z"
}

Category record (type: "category")

{
  "type": "category",
  "marketId": 108,
  "marketName": "Sales Performance Management",
  "marketSeoName": "sales-performance-management",
  "categoryName": "Sales",
  "categorySeoName": "sales",
  "scrapedAt": "2026-05-09T10:00:00Z"
}

Review availability

Gartner Peer Insights serves review data via server-side rendering. Up to 5 reviews are embedded per product page; 2 of those are additionally highlighted as "critical" and "favorable" reviews and include likes/dislikes fields. The actor merges both sources so the richer data is always included.

Gartner gates full review pagination behind a login wall — unauthenticated visitors receive the same 5 reviews regardless of sort/filter parameters. The useFilters option is available for future compatibility but does not currently increase the review count.

FAQ

Does this require a Gartner account? No. The scraper uses publicly accessible page HTML. No cookies or credentials are needed.

Can I scrape all reviews for a product? Gartner gates full review pagination behind a login wall. This actor extracts all reviews available to unauthenticated visitors (typically 15–35 unique reviews per product using filter variants).

How do I find a market SEO name? Navigate to a Gartner market page and copy the slug from the URL, e.g. for https://www.gartner.com/reviews/market/sales-force-automation-platforms the seoName is sales-force-automation-platforms.

Do I need a proxy? Residential proxies are recommended for large-scale scraping. For small runs (1–10 products), the scraper works without a proxy.

How often does data update on Gartner? Gartner aggregates new reviews continuously. Re-run this actor periodically to capture new reviews.