🔍 Trustpilot Scraper

Transform your market intelligence with our Trustpilot scraper! Whether you're analyzing customer feedback, monitoring brand reputation, or conducting competitor research, this tool efficiently collects and structures Trustpilot reviews data. Built for performance and reliability, it handles multilingual content and various Trustpilot domains with ease.

💎 Why Choose Our Trustpilot Scraper ?

• Complete Company Metadata: Extraction of claimed status, paid subscriptions, and official contact details.
• Business Rankings: Get the company's position in all its categories (e.g., "N° 1 of 12 in Bank").
• Detailed Reviews: Full review text, verified status, and reviewer location.
• Company Replies: Complete tracking of business responses with precise timestamps.
• Uniform Dates: All dates (review, experience, reply) are standardized in MM/DD/YYYY + timestamp format.

✨ What You'll Get

💬 Review Data Structure

Field	Description
company	Company name (from official TrustPilot display name)
companyDetails	Array containing detailed company information:
- totalReviews	Total number of reviews for the company
- globalRating	Overall company rating (1-5 scale)
- claimedProfile	Boolean: true if the company has claimed its Trustpilot profile
- paidSubscription	Boolean: true if the company has a paid Trustpilot subscription
- rankings	Array of business rankings (Category, Rank, and Total companies in category)
- companyInfo	Object containing detailed metadata: Website, Country, BusinessUnitId, Score, Status, and Contact Info (Email, Phone, Address)
- ratingDetails	Detailed statistics for each rating (1-5 stars) with count and percentage
- categories	Array of company categories from breadcrumb navigation
reviewRating	Individual review rating (1-5 scale)
reviewSentiment	Review sentiment classification (positive/neutral/negative)
reviewTitle	Title/headline of the review
reviewText	Complete review content
reviewDate	Array containing formatted date (MM/DD/YYYY) and timestamp
reviewDetails	Array containing:
- isVerified	Boolean indicating if the review is verified
- reviewer	Name of the reviewer
- location	Country code of the reviewer
- reviewCount	Number of reviews written by the reviewer
- experience_date	Experience date (formatted and timestamp)
- companyReply	Company response details:
- company	Name of the company replying
- date	Array containing formatted date (MM/DD/YYYY) and timestamp
- message	Content of the company's response

📋 Quick Start

Input Parameters

Parameter	Type	Default	Description
urls	array	required	List of Trustpilot review URLs (max 5)
maxReviews	number	20	Number of reviews to collect per company

Input Example

{
    "maxReviews": 10,
    "urls": [
        {
            "url": "https://www.trustpilot.com/review/www.amazon.com",
            "method": "GET"
        }
    ]
}

Output Example

[
  {
    "company": "Qonto",
    "companyDetails": [
      { "totalReviews": 55028 },
      { "globalRating": 4.8 },
      { "claimedProfile": true },
      { "paidSubscription": true },
      {
        "rankings": [
          { "category": "Bank", "rank": 1, "totalCompanies": 16 },
          { "category": "Financial Institution", "rank": 1, "totalCompanies": 12 }
        ]
      },
      {
        "companyInfo": {
          "displayName": "Qonto",
          "websiteUrl": "http://qonto.com",
          "country": "FR",
          "contactInfo": {
            "email": "hello@qonto.com"
          }
        }
      }
    ],
    "reviewRating": 5,
    "reviewSentiment": "positive",
    "reviewTitle": "Excellent service!",
    "reviewText": "Top le service très patiente et super réactive.",
    "reviewDate": [
      { "formatted": "04/03/2026" },
      { "timestamp": 1775223545000 }
    ],
    "reviewDetails": [
      { "isVerified": true },
      { "reviewer": "Kevin P." },
      { "companyReply": {
          "company": "Qonto",
          "date": [
            { "formatted": "04/03/2026" },
            { "timestamp": 1775225504000 }
          ],
          "message": "Bonjour Kevin, nous sommes ravis que vous aimiez Qonto !"
        }
      }
    ]
  }
]

💡 Pro Tips

• Process up to 5 companies simultaneously
• Each company can have its own review limit
• All reviews are collected chronologically
• Works with any Trustpilot domain (fr, uk, de, etc.)
• Automatic language detection and processing
• Consistent data format across all companies

🔒 Reliability & Performance

• Concurrent processing of multiple companies
• Smart rate limiting per domain
• Efficient resource management
• Robust error handling

🤝 Support

Need help? Have questions? We're here to help! Open an issue or reach out to our team.