Input used

{
  "startUrls": [
    {
      "url": "https://play.google.com/store/apps/details?id=com.hardrockdigital.client&hl=en_US&gl=US"
    }
  ],
  "maxPagesPerCrawl": 1,
  "maxCrawlingDepth": 1,
  "linkSelector": "a[href]",
  "instructions": " \"I have a website link that provides information about a specific brand. \"\n          \"Please visit the link and extract detailed information about the brand.\n\"\n          \"Include the following details in your response:\n\n\"\n          \"Brand Name: The official name of the brand.\n\"\n          \"Overview: A brief description of what the brand is about, including its mission, vision, and values.\n\"\n          \"Products/Services: A list of main products or services offered by the brand.\n\"\n          \"Category of products: Provide only the name of categories of product\"\n          \"Unique selling points:\n\"\n          \"Target Audience: The primary demographic or market segment that the brand caters to.\n\"\n          \"Contact Information: How to get in touch with the brand, including customer service, social media handles, and physical addresses if available.\n\"\n          \"Website Link: The original website link provided for reference.\n\"\n          \"Social Media Handles:\n\n\"\n          Provide the output in JSON format with keys representing above points and values representing the details.\n           ",
  "extractor": {
    "type": "gpt",
    "model": "gpt-4",
    "maxTokens": 4000
  },
... [trimmed]

Hi, thanks for opening this issue!

I can see that you've found the original issue from a different user for the same website here - https://console.apify.com/actors/paOtbjvyUiNsr1Qms/issues/puLBJmEVQSvgzuXw7

Seeing more users having the same problem, we will prioritize this issue more :)

I will keep you updated here, thanks!

Hey Lukas,

Thanks for the response, can we do anything to put this on top of your priority list ?

Context: We are a bootstrapped startup just launched this product, expecting to see scrapings around 4-5K pages per day.

This a blocker for our business, we will be forced to look for alternatives if this doesn't work.

PS: We love your tool it has unlocked key capabilities for us. Would be happy to setup a chat with our engineering team, if that can help resolve the issue quicker.

I tried scraping the same url, with apify/playwright-scraper , seems to be working there.

Thanks for your insight, we will try to finish it this week :)

It's most likely just some very stupid bug in our backend that's somehow magically clashing with this very specific website, so it's just incredibly annoying to catch.

Thank you looking forward to the fix. :)

Happy debugging, a rubber duck might help ;)

Hi again, thanks for the rubber duck, it helped us a ton :) I'm happy to inform you that we've just updated the scraper with the fix!

Try it out and let me know how it works now. Thanks and happy scraping!