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trustpilot
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trustpilot

trustpilot

enco/trustpilot

extract data from truspilot in a simple way configure it to obtain only the ratings that interest you.

Input

startUrls: The url of the business you want scrape

startReviews: The reviews ratings (Excellent = 5, Great=4, Avarage= 3, Poor = 2, Bad = 0 ) you can choose alls or one but don't leave the array empty.

maxItems: max number of results if you leave this input null the scraper gonna scrape all the pages that find.

Output

With reply businessReply

1{
2  "userName": "Tonia Peoples",
3  "userCountry": "US",
4  "reviewRating": 3,
5  "reviewDate": "2022-02-16T00:18:41.000Z",
6  "reviewTitle": "All was good for the most part",
7  "reviewText": "All was good for the most part. My misfortune was a new guy being trained (no fault of his own) BUT severely delayed my process in this experience. Said initially would take 20 minutes in and out. Due to the new hire shadowing, took one hour and 20 min. My ride had to suffer and wait outside due to this false reported expectation. Outside of that I feel the experience could have been seemless thus my low score regarding.",
8  "verified": true,
9  "businessReply": "Hi Tonia,Thank you for choosing webuyanycar.com to sell your 2014 Jeep Cherokee.  We are always looking to improve our training and your feedback is extremely valuable. We are extremely sorry this was the reason why you did not receive the 5-star customer service experience that you deserve. Area Manager Ramona made several attempts to reach you to find a way we could make this right and I'm sorry we were unable to reconnect.We remain committed to giving you a five star customer service outcome. Please email our Customer Experience Team at customerfeedback@webuyanycarusa.com and we'll do whatever it takes to assist and restore your faith in webuyanycar.com. We'd love to pay for you and your ride to enjoy a coffee on us to apologize for the inconvenience.Thank you for your business, your patience and your understanding!Warmest regards, Jeremy, on behalf of webuyanycar.com"
10}

Without businessReply

1{
2  "userName": "Burke",
3  "userCountry": "US",
4  "reviewRating": 3,
5  "reviewDate": "2022-02-14T16:57:02.000Z",
6  "reviewTitle": "Didn’t feel like they gave us a fair…",
7  "reviewText": "Didn’t feel like they gave us a fair price for our car. Great service and attention to detail by Konrad, he did everything extremely well and we couldn’t be happier with him, just a bit disappointed in what your corporate office offered and the guidelines they used to price our car. We received $900 for our 11 Altima and were hopeful of $1500-2000.",
8  "verified": true,
9  "businessReply":null
10}
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