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Not giving any result
Closed
I run the actor using several URL's but it is not giving any result
![epctex avatar](https://apify-image-uploads-prod.s3.amazonaws.com/3qhAcS3ZRJK4a7uNG/hs6k5z6jCM6JGcu4B-square-black.png)
Hey there,
Thank you very much for reaching out. Can you please share your Run ID so that we can investigate in a deep manner?
Best
antique_viaduct
Here is the run id: pzL1bcCJCmRqgiOTq
Thanks.
Best regards, Akhil K. Joseph
Sr. Project Manager | seattlenewmedia.com https://seattlenewmedia.com/?src=email-link Direct: (206) 414-9687 | Office: (206) 414-9687
Disclaimer: The information in this message may be privileged. If you have received it by mistake, please notify the sender by return e-mail and delete the message from your system. Any unauthorized use or dissemination of this message in whole or in part is strictly prohibited.
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Hey there!
Thank you very much for reaching out, and sending your run ID. The Engineering team is actively working on the problem. We will keep you posted on the updates.
Best
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Hey there!
Thank you very much for reaching out, and sorry for the long wait. We just deployed a new version where the actor should react in a better way. However, please keep in mind that Capterra has a very strong protection mechanism in place. Therefore, even Apify's standard proxies are not able to retrieve that information easily. That's why we strongly suggest our users either use their own proxies or Unblocker proxies from different proxy providers (like https://oxylabs.io/products/web-unblocker).
Please use the latest version for the best experience, Best.