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Capterra Scraper

Capterra Scraper

epctex/capterra-scraper
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Extract valuable data from the Capterra software database with our Capterra Scraper. Gather product information, related products, insights, portfolio, real client reviews, and more. Explore top software listings for your business.

TypeError: Cannot convert undefined or null to object

Closed

tYnBvw6X7wxLtBeht opened this issue
a month ago

There is something wrong with the parsers, please check logs

epctex avatar

epctex (epctex)

a month ago

Hey there,

Thank you very much for reaching out, and letting us know about your problem. It seems like Capterra updated their system which led the actor to get broken. I passed this ticket to the Engineering team and will get back to you soon with the updates.

Best

epctex avatar

epctex (epctex)

a month ago

Hey again,

Thank you very much for reaching out. We just deployed a new version that fixes the problem that you encountered. However, interestingly, the actor does not work properly with the Unblocker proxy. We are not quite sure of the root cause of the problem, so we strongly suggest you use Residential Proxy for this.

Best

a month ago

Thanks for fix, I've re-run with residential proxy, the parsing seamed to work, but the results we're saved into the storage database.

https://console.apify.com/actors/mZrVfFsEelXdq6cgj/runs/T7zi590ySMOQzctPt#log - see the logs

epctex avatar

epctex (epctex)

a month ago

Hey again,

By default, the actor adds the scraped Reviews inside the Product object. Therefore, until all the reviews are fetched, the actor will not print anything to the output. We always suggest using the Fetch Only reviews property for big Products with multiple reviews. This property allows the actor to print each Review object as a separate object into the Dataset, relieving the memory and letting the users retrieve the results immediately.

Best

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  • Created in Nov 2021

  • Modified 9 hours ago

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