PROFECO Buró Comercial Scraper

PROFECO Buró Comercial Scraper

Search Mexican companies in PROFECO Buró Comercial and export structured complaint reports: totals, yearly breakdown, conciliation rates, and main claim reasons.

Ideal for due diligence, journalists, lawyers, fintech risk checks, and “is this company reliable?” tools.

What you get

For each matching provider:

Field	Description
razonSocial / nombreComercial	Legal and commercial name
giro	Business category
totalQuejasHistoricas	Historical complaints shown in search
aniosDisponibles	Years with data
desglosePorAnio	Per-year national stats + claim motives
resumen	Latest-year conciliation rate summary
fuente	Official source URL

Example (WALMART, 2025): ~7,135 complaints received nationally; motives like delivery refusal, returns, deposits, advertised prices, warranties.

Input

{
  "queries": ["WALMART", "COPPEL"],
  "maxResultsPerQuery": 5,
  "includeBreakdown": true,
  "years": ["2024", "2025"],
  "includeRegionalBreakdown": false,
  "maxYearsPerProvider": 3,
  "requestDelayMs": 400
}

Parameter	Default	Description
queries	required	Company / brand names to search
giro	empty	Optional business-type filter
maxResultsPerQuery	10	Max providers per search term
includeBreakdown	true	Fetch years + motives + stats
years	[]	Specific years (empty = most recent)
includeRegionalBreakdown	false	Per PROFECO zone (slower)
maxYearsPerProvider	5	Cap years per company
requestDelayMs	400	Delay between requests (be polite)

Tip: PROFECO recommends searches without accents or punctuation (e.g. GRUPO RAIZ instead of GRUPO RAÍZ).

Output example

{
  "query": "WALMART",
  "razonSocial": "NUEVA WAL MART DE MEXICO, S DE RL DE CV",
  "nombreComercial": "WALMART",
  "giro": "TIENDAS DE AUTOSERVICIO",
  "totalQuejasHistoricas": 29456,
  "resumen": {
    "ultimoAnio": 2025,
    "quejasRecibidasUltimoAnio": 7135,
    "tasaConciliacionUltimoAnio": 0.3125,
    "principalesMotivosUltimoAnio": [
      "Negativa a la entrega del producto o servicio",
      "Negativa a cambio o devolución"
    ]
  },
  "desglosePorAnio": [
    {
      "anio": 2025,
      "motivosReclamacion": ["..."],
      "nacional": {
        "quejasRecibidas": 7135,
        "conciliadas": 2230,
        "noConciliadas": 532,
        "enTramite": 0
      }
    }
  ],
  "fuente": "https://burocomercial.profeco.gob.mx/"
}

Important limitations

1. Data comes from the public Buró Comercial website (not a private PROFECO partner API).
2. Site structure may change; the Actor may need updates.
3. Only complaints PROFECO is allowed to publish appear (in-progress cases may be hidden; individuals are aggregated).
4. Telecommunications providers may require email contact per PROFECO notice.
5. No results ≠ “no complaints forever”; names may differ from the brand you know.

How it works

1. Calls the same backend endpoints the Buró Comercial web UI uses.
2. Parses provider list (reason social, brand, industry, totals).
3. Optionally enriches each company with yearly complaint breakdown and motives.
4. Pushes clean JSON rows to the dataset.

Support

Issues or feature requests: open an issue on the Actor page in Apify Console / Store.

Source: https://burocomercial.profeco.gob.mx/