Capterra Software Reviews and Pricing Scraper

Scrape software listings, reviews, and pricing data from Capterra, Gartner's directory of 2M+ verified business software reviews across 800+ categories. Returns product names, categories, multi-dimensional ratings, starting prices, deployment options, the full feature list, integrations, and competitor alternatives for software products in any of 28 supported categories.

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Capterra Scraper Features

• Extracts 16 fields per software product
• Five rating dimensions: overall, ease of use, customer service, value for money, functionality
• Browses by software category (CRM, project management, HR, marketing automation, and 24 others) or scrapes a specific list of product URLs
• Optional review extraction — pulls individual user reviews with reviewer role, pros, cons, five ratings, and dates
• Returns starting price, pricing model, deployment options, and the employee-count bands the vendor targets so you can screen by tier
• Lists every feature on the product page, third-party integrations, and Capterra-suggested alternatives for each product
• Pay-per-event pricing tied to records returned

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Who Uses Capterra Data?

• Software buyers and CIOs — shortlist tools by category, price band, and rating threshold without scrolling through 200 vendor pages
• Competitive intelligence teams — track competitor positioning, rating trends, and feature parity across a vertical
• Sales and BD reps — build prospecting lists of vendors in adjacent categories who pair well with your product
• Market analysts — quantify SaaS-category breadth, vendor count, and pricing model distribution
• Product managers — pull integration lists and feature inventories to benchmark a roadmap against what is already shipping

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How Capterra Scraper Works

1. You pick a software category, supply a list of product URLs, or both.
2. The scraper walks the category listing pages, collecting every product card and its top-line stats.
3. If scrapeDetails is on (it's the default), each product is followed to its detail page for full features, integrations, alternatives, and deployment options.
4. If scrapeReviews is enabled, the scraper also pages through individual reviews up to your per-product cap.
5. Records are emitted with a normalized schema, capped at your maxItems limit.

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Input

Browse a software category, listing-card depth:

{
  "softwareCategory": "customer-relationship-management-software",
  "scrapeDetails": false,
  "maxItems": 50
}

Full product profiles for a specific category:

{
  "softwareCategory": "project-management-software",
  "scrapeDetails": true,
  "maxItems": 25
}

Targeted scrape of specific products with reviews:

{
  "searchUrls": [
    { "url": "https://www.capterra.com/p/12345/Acme-CRM/" },
    { "url": "https://www.capterra.com/p/67890/Acme-PM/" }
  ],
  "scrapeDetails": true,
  "scrapeReviews": true,
  "maxReviewsPerProduct": 20
}

Field	Type	Default	Description
searchUrls	array	—	List of Capterra product, category, or review URLs. Overrides softwareCategory if provided.
softwareCategory	string	""	Browse a Capterra category. 28 options including customer-relationship-management-software, project-management-software, human-resources-software, accounting-software.
scrapeDetails	boolean	true	Follow each product to its detail page for full features, integrations, alternatives, deployment info.
scrapeReviews	boolean	false	Visit each product's review page and extract individual reviews. Increases run cost.
maxReviewsPerProduct	integer	10	Max reviews per product when scrapeReviews is on. Set to 0 for unlimited.
maxItems	integer	10	Maximum number of software products to return. Set to 0 for unlimited.

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Capterra Scraper Output Fields

{
  "software_name": "Smartsheet",
  "category": "Project Management",
  "overall_rating": 4.5,
  "ease_of_use": 4.3,
  "customer_service": 4.3,
  "value_for_money": 4.4,
  "functionality": 4.3,
  "review_count": 3567,
  "pricing_model": "Per User",
  "starting_price": "$9 Per User, Per Month",
  "deployment": ["Cloud, SaaS, Web-Based", "Mobile Android", "Mobile iPhone", "Mobile iPad"],
  "business_size_fit": ["Self-Employed", "2-10", "11-50", "51-200", "201-500", "501-1000", "1000+"],
  "features": ["@mentions", "Access Controls/Permissions", "Accounting", "Activity Dashboard", "..."],
  "integrations": ["123FormBuilder", "Acumatica Cloud ERP", "Adobe Creative Cloud", "Asana", "..."],
  "alternatives": ["monday AI Work Platform", "Wrike", "Airtable", "Asana"],
  "description": "Smartsheet is an Intelligent Work Management Platform that revolutionizes how you manage projects, portfolios, and processes...",
  "listing_url": "https://www.capterra.com/p/79104/Smartsheet/"
}

Field	Type	Description
software_name	string	Name of the software product
category	string	Primary Capterra category (e.g. Project Management, CRM)
overall_rating	number	Overall rating on a 5.0 scale
ease_of_use	number	Ease of use rating on a 5.0 scale
customer_service	number	Customer service rating on a 5.0 scale
value_for_money	number	Value for money rating on a 5.0 scale
functionality	number	Functionality/features rating on a 5.0 scale
review_count	number	Total number of reviews on Capterra
pricing_model	string	Pricing model of the starting plan as Capterra lists it (e.g. "Per User", "Flat Rate", "Usage Based", "Free"); null when the vendor published no plan
starting_price	string	Starting price as displayed (e.g. "$9 Per User, Per Month", "Free", "Custom Quote Available", "Contact vendor for pricing")
deployment	string[]	Deployment options the vendor lists (e.g. "Cloud, SaaS, Web-Based", "Desktop Windows", "On-Premise Linux", "Mobile iPhone")
business_size_fit	string[]	Employee-count bands the vendor targets (e.g. "Self-Employed", "2-10", "11-50", "51-200", "1000+")
features	string[]	Every feature listed on the product page's Features section
integrations	string[]	Third-party integrations (Salesforce, Slack, Zapier, etc.), sorted alphabetically
alternatives	string[]	Alternative/competing products listed by Capterra
description	string	Product description from the product page
listing_url	string	Direct URL to the Capterra listing

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FAQ

How do I scrape software listings from Capterra?

Capterra Scraper accepts either a category slug or a list of product URLs. Pick customer-relationship-management-software and you get every CRM on Capterra. Drop in five product URLs and you get exactly those five with full profiles. Pagination across category pages is automatic.

Can I extract individual user reviews, not just product summaries?

Yes. Set scrapeReviews to true and the scraper visits each product's review page, extracting individual reviews with the reviewer's role, ratings across all five dimensions, pros, cons, and submission date. Cap the per-product count with maxReviewsPerProduct.

What software categories are supported?

Capterra Scraper supports 28 categories including CRM, project management, HR, accounting, e-commerce, marketing automation, help desk, learning management, and most other top-level Capterra verticals. Pass the slug from the dropdown — accounting-software, customer-relationship-management-software, and so on.

How much does it cost to run?

Capterra Scraper is pay-per-event. You're charged per software-product record returned. Turning on scrapeReviews pulls additional review records, billed at the same per-event rate.

How fresh are the ratings?

Capterra Scraper hits the live site, so ratings reflect whatever Capterra is showing at the moment. Capterra recomputes overall scores as new reviews land — typically within a day.

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Need More Features?

Need custom fields, filters, or a different target site? File an issue or get in touch.

Why Use Capterra Scraper?

• Five rating dimensions — Ease of use, customer service, value for money, functionality, and overall score returned as separate numeric fields, ready for filtering and aggregation.
• Two depth modes — Listing-card mode for fast vendor enumeration, detail mode for full feature/integration/alternative profiles. Pick what you need per run.
• Reviews as a structured stream — Optional per-review extraction returns the reviewer's role, pros, cons, five ratings, and date stamps — the same fields a buyer would compare across products, except in JSON instead of a browser tab.

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Further reading: Software Marketplace Data: App Stores, Review Sites, and Partner Directories