Capterra Software Reviews & Ratings Scraper

Scrape software listings and reviews from Capterra. Returns product names, vendors, multi-dimensional ratings, pricing models, deployment options, features, integrations, and competitor alternatives across 25+ software categories — structured, ready to use.

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Capterra Scraper Features

• Extracts full product profiles — name, vendor, category, overall rating, four sub-ratings (ease of use, customer service, value for money, functionality), review count, pricing, deployment, and description
• Covers 25+ software categories — project management, CRM, HR, accounting, help desk, e-commerce, and more, all from Capterra's directory
• Returns structured arrays for features, integrations, and competitor alternatives — up to 30 features and 30 integrations per product
• Supports category browsing or direct URLs — point it at a category page or any list of specific product URLs
• Optional review scraping — drill into individual reviews with pros/cons, reviewer role, company size, and star ratings when you need granular sentiment data
• Cloudflare-protected site handled automatically — uses a residential proxy to clear Capterra's bot protection; no manual setup required

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Who Uses Capterra Data?

• SaaS sales teams — identify competing products in a category and pull their review counts, ratings, and listed integrations before a competitive analysis call
• Market research analysts — track rating trends across product categories, compare pricing models, and build benchmarking datasets
• Venture investors — assess competitive positioning by pulling alternative listings, review volume, and category rankings for portfolio companies and their competitors
• HR & procurement teams — evaluate software options for internal buying decisions, comparing deployment options and business-size fit side by side
• Consultants and systems integrators — build shortlists of tools in a category with their integration ecosystems mapped out

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How Capterra Scraper Works

1. Set a start URL or pick a category. Point the actor at a Capterra category page (like capterra.com/project-management-software/) or supply a list of specific product URLs. Or just pick from the dropdown and skip the URL entirely.
2. The actor clears Capterra's bot protection. Capterra runs Cloudflare Turnstile. The scraper resolves it automatically — you see a clean run, not a timeout.
3. Product listing pages are parsed for cards. Each page yields up to 25 products with name, URL, rating, and review count. Pagination is handled automatically until maxItems is reached.
4. Detail pages are fetched per product. When scrapeDetails is enabled, the actor visits each product page and extracts the full profile — features, integrations, pricing, deployment, alternatives, and description. If scrapeReviews is enabled, it continues to the review page for granular user feedback.

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Input

{
  "searchUrls": [
    { "url": "https://www.capterra.com/project-management-software/" }
  ],
  "maxItems": 25,
  "scrapeDetails": true,
  "scrapeReviews": false
}

Field	Type	Default	Description
searchUrls	array	—	Capterra category or product URLs to scrape
softwareCategory	string	—	Select a category from the dropdown (ignored if searchUrls provided)
scrapeDetails	boolean	true	Follow each product to its detail page for full profile data
scrapeReviews	boolean	false	Scrape individual reviews with pros, cons, and reviewer info
maxReviewsPerProduct	integer	10	Max reviews per product (when scrapeReviews is enabled)
maxItems	integer	10	Max number of products to return
proxyConfiguration	object	residential	Proxy settings — residential recommended for Capterra

Category-only input example:

{
  "softwareCategory": "crm-software",
  "maxItems": 50,
  "scrapeDetails": true
}

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Capterra Scraper Output Fields

{
  "software_name": "Jira",
  "vendor": "Atlassian",
  "category": "Project Management",
  "overall_rating": 4.4,
  "ease_of_use": 4.1,
  "customer_service": 4.2,
  "value_for_money": 4.3,
  "functionality": 4.5,
  "review_count": 14108,
  "pricing_model": "freemium",
  "starting_price": "Free",
  "deployment": ["Cloud, SaaS, Web-Based", "Mobile — iOS"],
  "business_size_fit": ["Small Business", "Mid-size", "Enterprise"],
  "features": ["Backlog Management", "Bug Tracking", "Kanban Board", "Roadmapping", "Sprint Planning"],
  "integrations": ["Salesforce", "Slack", "GitHub", "Confluence", "Zapier"],
  "alternatives": ["monday.com", "Asana", "Wrike", "ClickUp"],
  "description": "Jira is a project management tool by Atlassian used by agile teams to plan, track, and release software.",
  "website_url": "https://www.atlassian.com/software/jira",
  "listing_url": "https://www.capterra.com/p/19319/JIRA/"
}

Field	Type	Description
software_name	string	Name of the software product
vendor	string	Vendor / company that makes the software
category	string	Primary Capterra category (e.g., Project Management, CRM)
overall_rating	number	Overall rating on 5.0 scale
ease_of_use	number	Ease of use rating on 5.0 scale
customer_service	number	Customer service / support rating on 5.0 scale
value_for_money	number	Value for money rating on 5.0 scale
functionality	number	Functionality / features rating on 5.0 scale
review_count	number	Total number of reviews on Capterra
pricing_model	string	Pricing model: free, freemium, subscription, one-time, per-user, contact
starting_price	string	Starting price as displayed (e.g., $9.99/mo, Free, Contact for pricing)
deployment	array	Deployment options: cloud/SaaS, on-premise, mobile, desktop
business_size_fit	array	Business sizes the software is suited for
features	array	Key features listed on the product page (up to 30)
integrations	array	Third-party integrations listed on the product page (up to 30)
alternatives	array	Competitor / alternative products listed by Capterra
description	string	Product description from the listing page
website_url	string	Vendor website URL
listing_url	string	Direct URL to the Capterra listing

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🔍 FAQ

How do I scrape Capterra software listings?

Capterra Scraper handles the full pipeline. Add a category URL or pick a software category from the input dropdown, set maxItems, and run. The actor resolves Capterra's bot protection automatically — no manual proxy configuration needed, though residential proxy is pre-filled for reliability.

What data can I get from Capterra?

Capterra Scraper returns up to 19 structured fields per product: name, vendor, category, four separate rating dimensions, review count, pricing model and starting price, deployment options, business size fit, feature list, integration list, competitor alternatives, description, and the listing URL. Enable scrapeReviews for individual review-level data on top of that.

How much does Capterra Scraper cost to run?

Capterra Scraper is priced per product record. A typical run across a full software category (25–100 products with detail scraping) runs a few cents. Review scraping adds records proportionally to maxReviewsPerProduct. Check the pricing tab for exact per-event rates.

Does Capterra Scraper need proxies?

Yes. Capterra is protected by Cloudflare Turnstile, which requires a residential proxy. The default proxy configuration is pre-filled with residential proxy settings — residential IPs are required for reliable access.

Can I scrape a specific software product directly?

Yes. Add the product's Capterra URL directly in searchUrls — for example, https://www.capterra.com/p/19319/JIRA/. The actor detects the URL type and goes straight to the detail page.

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Need More Features?

Need additional fields, a different category filter, or review export in bulk? File a request or get in touch.

Why Use Capterra Scraper?

• Comprehensive output — 19 fields per product including multi-dimensional ratings, integration lists, and competitor alternatives
• Bot protection handled — Cloudflare Turnstile is resolved automatically with residential proxy keepalive, so you don't debug proxy issues, you get data
• Flexible input — browse by category, paste specific URLs, or mix both in one run