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Capterra Reviews Scraper

Pricing

$3.90 / 1,000 review scrapeds

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Capterra Reviews Scraper

Capterra Reviews Scraper

Scrape Capterra for software reviews, ratings, pricing, and product comparisons. Extract verified user reviews with pros, cons, and detailed ratings.

Pricing

$3.90 / 1,000 review scrapeds

Rating

0.0

(0)

Developer

junipr

junipr

Maintained by Community

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a day ago

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Scrape Capterra (Gartner) software reviews, ratings, pricing tiers, feature scores, and competitive alternatives. Extract B2B software intelligence at scale — the first dedicated Capterra scraper on Apify Store.

What Can It Do?

  • Extract complete product profiles with all rating dimensions
  • Scrape up to 500 reviews per product with full reviewer details
  • Extract pricing tiers including free plans and "Contact sales" options
  • Get per-feature ratings (task management, collaboration, reporting, etc.)
  • Capture "Likelihood to Recommend" scores — Capterra's unique metric
  • Extract competing alternatives with ratings for comparison
  • Filter reviews by star rating, company size, and sort order

What Data Can You Extract?

FieldDescription
Overall ratingProduct average rating (0-5)
Total reviewsTotal review count
Ratings breakdownEase of use, customer service, features, value for money
Likelihood to recommendCapterra's unique 0-10 score
Rating distributionStar distribution (1-5 counts)
Pricing tiersAll pricing plans with features
Feature ratingsPer-feature scores with review counts
AlternativesCompeting products with ratings
Review pros/consStructured reviewer feedback
Reviewer profileTitle, company, size, industry, usage duration
Deployment infoCloud, on-premise, supported platforms
BadgesTop Rated, Shortlist Leader awards

How to Use

Search by software name:

{
"searchTerms": ["project management software"]
}

Direct product URL:

{
"productUrls": ["https://www.capterra.com/p/12345/Asana/"],
"maxReviews": 100
}

Category page:

{
"categoryUrls": ["https://www.capterra.com/project-management-software/"],
"maxProducts": 20,
"maxReviews": 25
}

Competitive intelligence (multiple products):

{
"searchTerms": ["CRM software"],
"maxProducts": 10,
"maxReviews": 50,
"reviewFilter": "most_recent",
"includeFeatureRatings": true,
"includeAlternatives": true
}

Input Configuration

ParameterTypeDefaultDescription
productUrlsstring[][]Direct Capterra product URLs
searchTermsstring[]["project management software"]Software to search
categoryUrlsstring[][]Capterra category pages
maxProductsinteger50Max products to scrape
maxReviewsinteger25Max reviews per product (0 = product only)
includeAlternativesbooleantrueExtract alternative products
includePricingbooleantrueExtract pricing tiers
includeFeatureRatingsbooleantrueExtract per-feature ratings
reviewFilterstring"most_recent"most_recent, most_helpful, highest, lowest
starFilterinteger[][]Filter: [4, 5] for 4+ star reviews only
companySizeFilterstring[][]Filter by reviewer company size

Output Format

{
"url": "https://www.capterra.com/p/12345/Asana/",
"productId": "12345",
"productName": "Asana",
"overallRating": 4.5,
"totalReviews": 12456,
"likelihoodToRecommend": 8.6,
"ratings": {
"easeOfUse": 4.3,
"customerService": 4.2,
"features": 4.4,
"valueForMoney": 4.1
},
"pricing": {
"hasFreePlan": true,
"hasFreeTrial": true,
"startingPrice": "$10.99/user/month"
},
"featureRatings": [
{ "feature": "Task Management", "rating": 4.6, "reviewCount": 5200 }
],
"reviews": [
{
"author": { "name": "Jennifer K.", "title": "Project Manager", "companySize": "51-200 employees" },
"rating": 4,
"pros": "Intuitive interface, great for team task management",
"cons": "Can get expensive as team grows",
"likelihoodToRecommend": 8,
"verified": true
}
],
"scrapedAt": "2026-03-11T12:00:00.000Z"
}

Pricing

Pay-Per-Event: $0.0039 per review scraped ($3.90 per 1,000 reviews)

Pricing includes all platform compute costs — no hidden fees.

ScenarioReviewsCost
Single product (25 reviews)25$0.10
10 products (25 reviews each)250$0.97
Competitive landscape (100 products)2,500$9.75
Full category analysis (500 products)12,500$48.75

Tips & Best Practices

  • Start with search terms to discover products, then switch to direct URLs for targeted scraping.
  • Set maxReviews: 0 if you only need product-level ratings and pricing without individual reviews — much faster and cheaper.
  • Use companySizeFilter to focus on reviews from organizations matching your target market (e.g., enterprise-only or SMB-only feedback).
  • Combine with G2 data for cross-platform review analysis. Different reviewers use each platform, so merging gives the most complete picture of software sentiment.
  • Export to CSV for spreadsheet analysis or feed directly into BI tools via Apify integrations.

FAQ

How much does it cost to scrape Capterra?

$3.90 per 1,000 reviews scraped (pay-per-event). Product-level data with no reviews costs 1 event per product ($0.0039).

What's the difference between G2 and Capterra data?

Different reviewers use each platform. Capterra has Capterra-specific metrics like "Likelihood to Recommend" (0-10 scale). For complete B2B intelligence, scrape both platforms.

Can I get software pricing from Capterra?

Yes — set includePricing: true (default). Extracts all pricing tiers including free plans and "Contact sales" options.

Does it extract feature ratings?

Yes — Capterra shows per-feature ratings (e.g., Task Management: 4.6/5 from 5,200 reviews). Set includeFeatureRatings: true (default).

Reviews and ratings are publicly viewable without login. Capterra (Gartner) has not pursued legal action against scraping of public data. We use respectful rate limiting and residential proxies to minimize server load.