Capterra Scraper

Extract reviews, ratings, pricing, features, integrations, and alternatives from any Capterra software product page. Give it a URL, get back structured JSON.

What it does

Capterra Scraper visits a product page and pulls the overall star rating, per-feature scores, reviewer profiles, pros and cons, pricing tiers, integration lists, and alternatives. One JSON object per URL.

Why bother

Software reviews are one of the few places you get honest feedback about a product that nobody asked for. Capterra has millions of them, and the data sits there in HTML, one page at a time.

Some things you can do once it's in a database: schedule the actor daily on your own Capterra page and you'll know within hours when a new review lands. Run it on a competitor's page to track if they're picking up complaints about a specific feature. Pull a shortlist of vendor tools and compare them without opening a browser — the output is normalized, same fields every time. Or pipe the review text into a sentiment or LLM pipeline. Reviewer role, industry, rating breakdown, pros, cons, full body text are all there.

Reviews go stale if you check them once and move on. The actor is most useful running on a schedule.

If you need every review a software has ever received, not just the first page, the Capterra Reviews Scraper does that with no limit.

Input

{
  "startUrls": [
    "https://www.capterra.com/p/150854/Apify/",
    "https://www.capterra.com/p/172606/Smallpdf/"
  ],
  "maxReviews": 10,
  "maxItems": 10,
  "requestTimeoutSecs": 30
}

Field	Type	Default	Description
startUrls	array of strings	required	Capterra product page URLs
maxReviews	integer	10	Max reviews to extract per product (up to 500)
maxItems	integer	10	Max product pages to process per run (up to 1000)
requestTimeoutSecs	integer	30	Per-request timeout in seconds

Output

One JSON object per URL.

Field	Description
productName	Software name
logoUrl	Direct URL to the product logo image
productDescription	Full description text
category	Application category
overallRating	Overall star rating (float, out of 5)
reviewCount	Total published reviews
lastUpdated	Date the Capterra listing was last updated
ratings	Breakdown: overall, easeOfUse, features, customerService, valueForMoney, likelihoodToRecommend
startingPrice	Cheapest paid plan price and billing cycle
hasFreeVersion	Boolean
hasFreeTrial	Boolean
pricingPlans	Array of plan objects — name, price, billing info, included features
featureRatings	Per-feature ratings with review counts and summaries
integrations	List of integration names
supportOptions	Available support channels
userIndustries	Industries using the product with percentages
userCompanySizes	Company size breakdown with percentages
alternatives	Competing products with ratings, pricing, free trial/version info
keyTakeaways	Capterra "what is it used for" summary
ourVerdict	Capterra editorial verdict (when present)
reviews	Individual reviews: reviewer name, role, industry, rating breakdown, body, pros, cons, date
scrapedAt	ISO 8601 UTC timestamp
error	Error message if scraping failed, otherwise null

Sample output on Apify platform

Table view:

JSON view:

Example output (abbreviated)

{
  "url": "https://www.capterra.com/p/150854/Apify/",
  "productName": "Apify",
  "overallRating": 4.8,
  "reviewCount": 427,
  "lastUpdated": "April 16, 2026",
  "ratings": {
    "overall": 4.8,
    "easeOfUse": 4.7,
    "featureRating": 4.8,
    "customerService": 4.7,
    "valueForMoney": 4.6,
    "likelihoodToRecommend": 9.2
  },
  "hasFreeVersion": true,
  "hasFreeTrial": true,
  "pricingPlans": [
    {
      "planName": "Free",
      "price": "$0.00",
      "billingInfo": "",
      "planFeatures": ["4 GB Actor RAM", "7 Days of Data Retention", "Community Support"]
    },
    {
      "planName": "Starter Plan",
      "price": "$29.00",
      "billingInfo": "Usage Based, Per Month",
      "planFeatures": ["14 Days of Data Retention", "30 Shared Data Center Proxies", "Email Support"]
    }
  ],
  "integrations": ["Google Docs", "Google Drive", "Slack", "Dropbox Business", "Asana", "GitHub", "Zapier", "Make"],
  "alternatives": [
    {
      "alternativeName": "Octoparse",
      "alternativeRating": 4.7,
      "alternativeReviewCount": 106,
      "startingPrice": "$99 Flat Rate, Per Month",
      "hasFreeVersion": true,
      "hasFreeTrial": true
    }
  ],
  "reviews": [
    {
      "reviewerName": "Dennis L.",
      "reviewerRole": "Founder",
      "reviewerIndustry": "Media Production",
      "reviewTitle": "Great for vibecoders",
      "reviewOverallRating": 5.0,
      "reviewDate": "April 16, 2026",
      "reviewBody": "I discovered Apify a couple of months ago because I needed a way to scrape different sites...",
      "reviewPros": "super easy to incorporate with Claude. easy to test in Apify's console too...",
      "reviewCons": "search console should be easier to take you to show all actors..."
    }
  ],
  "scrapedAt": "2026-04-19T10:30:00+00:00",
  "error": null
}

Scheduling

In the actor's schedule settings, pick a daily or weekly cron. Each run pushes new data to the dataset. Connect that to webhooks, Zapier, or Make to route results wherever you need them.

Want countless reviews?

This actor pulls the reviews visible on the first page of a product listing. If you need every single review a software has ever received, use the dedicated Capterra Reviews Scraper, which pages through all reviews with no cap.

Notes

• By default, up to 10 reviews per page are extracted, which matches what Capterra loads on first visit. Use maxReviews to adjust.
• URLs should be Capterra product pages in the format https://www.capterra.com/p/<id>/<ProductName>/
• Failed URLs produce an item with an error field rather than stopping the whole run.