Pricing

from $10.00 / 1,000 results

Trustpilot Reviews Scraper | Ratings, Dates & Responses

Scrapes Trustpilot company reviews including rating, reviewer name, country, title, body, date, verified status, helpful votes, and company responses.

Pricing

from $10.00 / 1,000 results

Rating

0.0

(0)

Developer

Muzaffer Kadir YILMAZ

Actor stats

Bookmarked

Total users

Monthly active users

a day ago

Last modified

Trustpilot Reviews Scraper

Extract customer reviews from any Trustpilot company page — with ratings, reviewer details, dates, verified status, and company responses.

Use this actor to:

Monitor brand reputation — track how customers rate your product over time
Competitive analysis — compare sentiment across competitors
Market research — understand what customers praise or complain about
AI training data — build labeled sentiment datasets from real reviews
Lead generation — identify dissatisfied customers of competitors

What data you get

Each review includes:

Field	Description
`reviewer`	Reviewer display name
`reviewerCountry`	Reviewer's country code (e.g. `US`, `GB`)
`reviewerReviewCount`	Total reviews written by this user
`rating`	Star rating (1–5)
`title`	Review headline
`body`	Full review text
`date`	Published date (ISO 8601)
`verified`	Whether purchase was verified
`helpful`	Helpful vote count
`companyResponse`	Company's reply text (if any)
`companyDomain`	Source domain (e.g. `apple.com`)
`reviewUrl`	Direct link to the review
`scrapedAt`	When the data was collected

Input

Field	Type	Description
`domains`	`string[]`	Company domains, e.g. `["apple.com", "amazon.com"]`
`startUrls`	`RequestSource[]`	Direct Trustpilot URLs
`maxReviews`	`number`	Max reviews per company (default: 100)
`filterStars`	`1-5`	Only return reviews with this rating
`filterLanguage`	`string`	ISO 639-1 language code (e.g. `en`)
`proxyConfiguration`	`object`	Proxy settings (Apify Proxy recommended)

Example input

{
  "domains": ["apple.com", "samsung.com"],
  "maxReviews": 200,
  "filterStars": 1,
  "filterLanguage": "en"
}

Output sample

{
  "id": "abc123",
  "reviewer": "John D.",
  "reviewerCountry": "US",
  "reviewerReviewCount": 12,
  "rating": 5,
  "title": "Excellent customer service",
  "body": "The team resolved my issue within hours. Very impressed.",
  "date": "2024-03-15T08:30:00.000Z",
  "verified": true,
  "helpful": 3,
  "companyResponse": "Thank you for the kind words, John!",
  "companyDomain": "apple.com",
  "reviewUrl": "https://www.trustpilot.com/reviews/abc123",
  "scrapedAt": "2024-06-24T10:00:00.000Z"
}

Notes

Trustpilot limits public review visibility to approximately 1,000 most recent reviews per company
Use filterStars to target negative reviews (1–2 stars) for complaint analysis
Use filterLanguage: "en" to get English-only reviews for cleaner NLP pipelines
Runs with stealth browser (Camoufox) to reliably bypass Cloudflare protection

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