📊 TrustRadius B2B Software Reviews Scraper

Whether you're a SaaS company tracking competitor reviews, a buyer evaluating software options, or a market researcher analyzing the B2B software landscape, this tool makes it easy to collect structured product review and rating data from TrustRadius.

The TrustRadius Scraper collects B2B software product data including TrustRadius scores, review counts, vendor names, descriptions, and detailed rating breakdowns across categories like usability, support, and likelihood to recommend.

✨ What Does It Do

• 📊 Product ratings - get TrustRadius scores, review counts, and average ratings for thousands of B2B software products
• 🔍 Search or browse - search for specific products or browse the full catalog
• ⭐ Detailed breakdowns - access rating breakdowns for usability, support, likelihood to recommend, and more
• 🏢 Vendor info - get vendor names, product descriptions, and aliases
• 📈 Competitive analysis - compare software products side by side with structured data

🔧 Input

• Search Query - search for software by name or category (e.g., 'CRM', 'project management', 'Salesforce'). Leave empty to browse all products
• Max Items - how many products to collect (free users get 10, paid up to 1,000,000)

{
    "searchQuery": "CRM",
    "maxItems": 100
}

📊 Output

Each product record includes ratings and review data. Download as JSON, CSV, or Excel.

📌 Field	📄 Description
📋 name	Product name
🏢 vendorName	Vendor/company name
🔗 url	Product reviews page URL
⭐ trScore	TrustRadius score (0-10)
📊 ratingAvg	Average user rating
📝 reviewCount	Total number of reviews
👍 likelihoodToRecommend	Recommendation score
🖥️ usability	Usability rating
🎧 supportRating	Support quality rating
📋 description	Product description

{
    "name": "Salesforce CRM",
    "slug": "salesforce-crm",
    "url": "https://www.trustradius.com/products/salesforce-crm/reviews",
    "vendorName": "Salesforce",
    "description": "Salesforce CRM offers...",
    "trScore": 8.2,
    "ratingAvg": 8.1,
    "reviewCount": 3245,
    "likelihoodToRecommend": 8.0,
    "usability": 7.8,
    "supportRating": 7.5,
    "scrapedAt": "2026-04-07T12:00:00.000Z"
}

💎 Why Choose the TrustRadius Scraper?

Feature	Our Tool	Manual TrustRadius Browsing
Batch collection	✅ Thousands of products	❌ One at a time
Full catalog	✅ Browse all products	⚠️ Must search by name
Rating breakdowns	✅ All categories included	⚠️ Click each product
Structured output	✅ JSON, CSV, Excel	❌ HTML pages
Automated scheduling	✅ Weekly/monthly monitoring	❌ Manual visits

📋 How to Use

1. Sign Up - Create a free account w/ $5 credit
2. Configure - enter a search query or leave empty to browse all software
3. Run It - click "Start" and get B2B software data in seconds

🎯 Business Use Cases

• 🏢 SaaS companies - track competitor ratings and review volume over time
• 📊 Market researchers - analyze the B2B software landscape by category
• 🛒 Software buyers - compare products with structured rating data before purchasing
• 📈 Investors - evaluate SaaS companies by customer satisfaction metrics
• 💼 Consultants - build software comparison reports for clients

❓ FAQ

📊 How many products are available? TrustRadius has thousands of B2B software products across all categories.

🔍 Can I search by category? Yes. Search for "CRM", "project management", "marketing automation", or any software category.

⏱️ How fast is it? Very fast. 100 products in about 2 seconds. Data comes directly from the TrustRadius API.

🔗 Integrate TrustRadius Scraper with any app

• Make - Automate competitor monitoring
• Zapier - Get alerts on rating changes
• Google Drive - Export to spreadsheets
• Slack - Notify your team

💡 Recommended Actors

Actor	Description	Link
Capterra Reviews Scraper	Software reviews from Capterra	Link
G2 Reviews Scraper	B2B software reviews from G2	Link
ProductHunt Scraper	New product launches and upvotes	Link
AWS Marketplace Scraper	Cloud software listings	Link
HubSpot Marketplace Scraper	HubSpot app ecosystem data	Link

Pro Tip: 💡 Browse our complete collection of data collection actors to find the perfect tool for your needs.

🆘 Need Help?

• Check the FAQ section above
• Visit Apify documentation
• Contact us at Tally contact form

⚠️ Disclaimer

This Actor is an independent tool and is not affiliated with, endorsed by, or connected to TrustRadius. It accesses only publicly available data from trustradius.com.