CFPB Consumer Complaints: Banks, Lenders, Fintech avatar

CFPB Consumer Complaints: Banks, Lenders, Fintech

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$0.30 / 1,000 complaints

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CFPB Consumer Complaints: Banks, Lenders, Fintech

CFPB Consumer Complaints: Banks, Lenders, Fintech

Search 18 million+ official CFPB consumer complaints against banks, lenders, card issuers, debt collectors, credit bureaus and fintechs. Filter by company, product, issue, state, ZIP and date; get consumer narratives and company responses.

Pricing

$0.30 / 1,000 complaints

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Pushbuild Data

Pushbuild Data

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CFPB Consumer Complaints API: Banks, Lenders, Credit Bureaus & Fintech

Search the official Consumer Financial Protection Bureau complaint database: more than 18 million complaints against banks, credit card issuers, mortgage servicers, debt collectors, credit bureaus, payment apps and fintechs, updated daily.

Each complaint includes:

  • Company, product and sub-product, issue and sub-issue
  • The consumer's own narrative, where they chose to publish it
  • The company's response: closed with monetary relief, closed with explanation, or in progress, plus whether it was timely and any public statement
  • The date received, state, ZIP code, how it was submitted, and tags (Older American, Servicemember)

You can search the full text and filter by company, product, issue, state, ZIP, response type and date range.

Use cases: competitor and reputation monitoring, compliance and risk analysis, fintech due diligence, legal research, journalism and voice-of-customer analysis.

The data is public domain (CC0) and comes from the CFPB.