Pricing

from $1.40 / 1,000 review delivereds

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Trip.com & Ctrip Hotel Reviews Scraper

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Scrape Trip.com and Ctrip (携程) hotel reviews without login: text, English translation, sub-ratings, date, traveler type, room, photos, videos, hotel replies, hotelId and the hotel's aggregate score on every row. Sort, date, rating and language filters. Errors free.

Pricing

from $1.40 / 1,000 review delivereds

Rating

0.0

(0)

Developer

Scrapewise Data

Actor stats

Bookmarked

Total users

Monthly active users

6 hours ago

Last modified

Categories

Travel

E-commerce

Hotel links or ids

hotelUrls

Optional

Hotels, one per line: a Trip.com hotel page from any country site (www.trip.com, us.trip.com, th.trip.com...), a Ctrip hotel page (for example hotels.ctrip.com/hotels/1286148.html) or just the numeric hotel id (for example 687592). Trip.com and Ctrip share hotel ids, so Ctrip hotels return their Chinese reviews too. Each hotel returns its reviews and an optional summary row. Leave empty to run an example hotel. Also accepts 'startUrls', 'urls', 'hotelIds' or 'hotelId'.

Type:string[]

Max reviews per hotel

maxReviewsPerHotel

Optional

Stop after this many reviews for each hotel (default 20). 0 means all reviews: Trip.com pages through every review, 100 per request, and popular hotels have tens of thousands. You pay per review delivered, so this is the main cost control. Also accepts 'maxReviews' or 'maxItems' from other review scrapers.

Type:integer

Minimum:0

Default:20

Only new reviews since the last run

onlyNewReviews

Optional

For scheduled runs. Remembers which reviews of each hotel (and filter set) were already seen, in a named key-value store in your account ('tripcom-hotel-reviews-only-new'), and delivers only reviews posted since: seen ones are not delivered, not charged and do not count toward 'Max reviews per hotel'. Reads newest first. The first run delivers up to your limit; the hotel summary row comes only on the first run and on runs with new reviews, so a quiet day costs nothing. Delete the store to start over. Also accepts 'onlyNew'.

Type:boolean

Default:false

Sort by

sortBy

Optional

Order in which reviews are read, as on the hotel page: Most relevant (default), Most recent, Rating high to low or Rating low to high. With a per-hotel limit it also decides which reviews you get, for example Rating low to high with 50 returns the 50 worst reviews.

Type:string

Default:mostRelevant

Options:

mostRelevantmostRecentratingHighToLowratingLowToHigh

Reviews from date

fromDate

Optional

Keep only reviews posted on or after this date: YYYY-MM-DD (for example 2026-01-01) or a number of days back (30 = the last 30 days). Good for incremental syncs. If you leave 'Sort by' untouched, reviews are read newest first so the run stops as soon as it passes this date. Leave empty for no date filter. Also accepts 'cutoffDate' or 'reviewsFrom'.

Type:string

Minimum rating

minRating

Optional

Keep only reviews rated at least this much on Trip.com's 10-point scale (1 to 10), for example 8 to collect praise. Skipped reviews are not charged. Leave empty for no minimum.

Type:integer

Minimum:1

Maximum:10

Maximum rating

maxRating

Optional

Keep only reviews rated at most this much on Trip.com's 10-point scale (1 to 10), for example 6 to collect complaints. Skipped reviews are not charged. Leave empty for no maximum.

Type:integer

Minimum:1

Maximum:10

Review type

reviewFilter

Optional

Trip.com's own review filter: All (default), Positive only, Negative only, or only reviews With photos or video. Applied by Trip.com before the reviews are read, so it is faster than a rating filter.

Type:string

Default:all

Options:

allpositivenegativewithPhotos

Language

language

Optional

Only reviews written in this language, as a name or two-letter code (for example English, Chinese, Japanese, Korean, Thai, French, or en, zh, ja). Empty means every language. Use 'Translate reviews to' instead if you want every review readable in one language.

Type:string

Translate reviews to

translateTo

Optional

Two-letter language code to translate reviews into, for example en. Trip.com translates only some reviews itself; with this set, every review in another language gets translatedText in this language (Trip.com's own translation when it exists, otherwise a free machine translation). Same price. Empty means only Trip.com's own translations.

Type:string

Include hotel summary

includeHotelSummary

Optional

On (default): adds one row per hotel with the overall rating, the four sub-ratings, total reviews, review tags, traveler types, languages and Trip.com's AI review summary. Charged as one item per hotel. Turn off to receive only reviews.

Type:boolean

Default:true

Review insights (sentiment and themes)

reviewInsights

Optional

Adds a sentiment label and score (positive, neutral, negative, from -1 to 1) to every review, and one free 'insights' row per hotel: rating breakdown, average rating and positive/negative share month by month, the most repeated complaint and praise themes with short example quotes, and how often and how fast the hotel replies. Computed in the run from the reviews delivered, with a keyword lexicon and the rating: no AI model, no external service, no extra charge. With 'Translate reviews to' set, themes come from the translated text. Also read from includeInsights, aiInsights or sentimentAnalysis.

Type:boolean

Default:false

Proxy

proxyConfiguration

Optional

The default Apify Proxy works. Keep the default.

Type:object

Default:

{
  "useApifyProxy": true
}

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