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YouTube crawler and video scraper. Alternative YouTube API with no limits or quotas. Extract and download channel name, likes, number of views, and number of subscribers.
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Get a demoDownload subtitles not working
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Hi, I found it can't download the subtitile for the videols
quicksilver_quinoline
for me its working
blossoming_zorilla
I tested it again, it not working yet.
jmunsch
also having this issue where the subtitles field is empty when retrieving the a dataset via the API
expansive_wire
hi i am also having trouble getting subtitles... currently empty.
![lukas.prusa avatar](https://apify-image-uploads-prod.s3.amazonaws.com/KNRBu8ZQbXJs57TCd/gMDJPyh4HJ53yis3n-rsz_1lukas_about_small.jpg)
Hi, thank you all for opening and contributing to this issue!
The bug has been caused by a change on YouTube. We will investigate this and fix it shortly :)
I will keep you updated here in the meantime, thanks!
user-uCgbfFsNvsFFufcdH
Today I have experience lack of subtitles too. The strange thing is that it happen three times in a row, then it downloaded successfully, then it happen again.
![lukas.prusa avatar](https://apify-image-uploads-prod.s3.amazonaws.com/KNRBu8ZQbXJs57TCd/gMDJPyh4HJ53yis3n-rsz_1lukas_about_small.jpg)
Hi Matt, thanks for sharing your insides. It looks like an A/B test from YouTube, so it can happen randomly that you only get them sometimes. Still, it's something we will have to fix.
We've got it planned for this sprint, so it should be resolved soon, thanks!
uglyrobot-owner
Just jumping in here that I’m having issue reliably getting subtitles as well. It seems the fail about 1/3 of the time, especially when doing multiple via a playlist. Single is a bit more reliable.
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