Capterra Company Reviews Scraper

Description

This Apify actor scrapes company reviews from Capterra, a popular software review platform. It extracts detailed information about each review, including pros, cons, reviewer details, and ratings.

Input

The actor accepts the following input parameters:

Field	Type	Description
startUrl	String	The URL of the company's Capterra review page.
numReviews	Integer	The number of reviews to be scraped from the Capterra page.

Example Input

1{
2  "startUrl": "https://www.capterra.in/reviews/141374/quickbooks-online?sort=most_recent",
3  "numReviews": 20
4}

Output

The actor outputs an array of objects, each representing a single review. The structure of each review object is as follows:

Field	Type	Description
pros	String	Positive aspects of the software mentioned by the reviewer.
cons	String	Negative aspects of the software mentioned by the reviewer.
comments	String	Additional comments or feedback provided by the reviewer.
reviewer	Object	Details about the reviewer.
reviewer.name	String	Name of the reviewer.
reviewer.title	String	Title of the reviewer, including their role and organization size.
reviewer.industry	String	Industry the reviewer is involved in and duration of software usage.
reviewer.timeUsed	String	Duration for which the reviewer has used the software.
reviewer.source	String	Source from where the review was taken, if applicable.
reviewer.image	String	URL or path to the reviewer's image.
date	String	Date when the review was posted.
starRating	Integer	Rating provided by the reviewer on a scale of 1-5.

Example Output

1[
2  {
3    "pros": "Great customer support and easy to use.",
4    "cons": "Steep learning curve for new users.",
5    "comments": "Overall, a great software for small businesses.",
6    "reviewer": {
7      "name": "Jane Doe",
8      "title": "Operations Manager, 11-50 Employees",
9      "industry": "Retail, Used the Software for: 1+ year",
10      "timeUsed": "Free Trial",
11      "source": "Direct Submission",
12      "image": "https://example.com/user.jpg"
13    },
14    "date": "3 weeks ago",
15    "starRating": 4
16  }
17]

Usage

To use this actor, you need to have an Apify account. You can run the actor from the Apify platform or via the Apify API.

For more information about Apify actors and how to use them, please refer to the Apify documentation.