Google Reviews Scraper

Get the Google reviews of any business: hotels, restaurants, shops, clinics, agencies, any company with a Google Business Profile. Each row gives the stars, review text, date, Google's translation and the original text, photos, ratings by topic (rooms, service, food…) and the owner's reply, plus the business's name, address, average rating and review count. Paste Google Maps links, place IDs, CIDs or simply "business name, city".

It calls a commercial data API instead of driving a browser: no proxies, no CAPTCHAs, no Google account. Reviewer names, profile links and profile pictures are not collected: you get the opinion, not the person.

Typical uses

• Reputation monitoring: turn on Only new reviews, schedule a daily run and send new 1- and 2-star Google reviews to Slack or a spreadsheet: you never get (or pay for) the same review twice.
• Owner reply audits: see which reviews a business answered, when, and what it said (ownerAnswer, ownerAnswerAt).
• Agencies and local SEO: compare review volume, rating and reply rate of your clients and their competitors.
• Sentiment analysis and AI summaries: feed clean review text (translated into one language, original kept) to an LLM, a BI tool or an AI agent (MCP).
• Market research: what customers praise or complain about across the hotels, restaurants or shops of a city.

What you get

One row per Google review:

Field	Description
input	The business as you gave it
placeTitle, placeAddress	Business name and address on Google
placeId, cid, googleMapsUrl	Google place ID, CID and a link to the business on Google Maps
placeRating, placeReviewsCount	The business's average Google rating out of 5 and its total number of reviews
position, reviewId, reviewUrl	Position in the order you chose; Google's review ID (stable: use it to keep only new reviews); link to the review
rating, text	Stars (1-5) and review text, translated by Google into the run's language when written in another one (null for a rating without text: many Google reviews are stars only)
originalText, originalLanguage	The text as written, when Google translated it, and its language
reviewedAt, timeAgo	Review date (UTC, ISO 8601) and as Google shows it ("2 weeks ago")
photoUrls	Photos attached to the review
reviewHighlights	Ratings and tags by topic when the reviewer gave them, e.g. {"feature": "Rooms", "assessment": "4"} or {"feature": "Trip type", "assessment": "Business"}
ownerAnswer, originalOwnerAnswer, ownerAnswerAt	The owner's public reply (as Google returns it, line breaks as <br>), its original text when Google translated it, and its date
localGuide	Whether the review was written by a Google Local Guide
searchCountry, languageCode, observedAt	Country and language of the run, and when the data was fetched (UTC)

Missing values are always null, never guessed. On a test run of 100 newest reviews of The Plaza (New York) on 2026-10-14, 95 had an owner reply, 33 had text (the rest were stars only, often with topic ratings), 12 were translated and 14 had photos: what you get depends on the business. A business that is not found, or has no review, gets one free row with found: false and a note explaining why (the blocks requested for it are still charged, see Pricing).

Input

{
  "places": [
    "The Plaza Hotel, New York",
    "https://www.google.com/maps/place/Joe's+Pizza+Broadway/@40.7546795,-73.989604,17z/data=!4m6!3m5!1s0x89c259ab3c1ef289:0x3b67a41175949f55",
    "ChIJifIePKtZwokRVZ-UdRGkZzs",
    "4280570365733019477"
  ],
  "maxReviewsPerPlace": 100,
  "sortBy": "newest"
}

• places: one business per line, up to 500. Any of:
  • "business name, city": Google picks the best match, so add the city or street for chains,
  • a Google Maps link to the business (copy it from the address bar; short maps.app.goo.gl links are not accepted, open them first and copy the full link),
  • a place ID (ChIJ…),
  • a CID (the number in maps.google.com/?cid=…).
• maxReviewsPerPlace: 1 to 500 (default 100).
• sortBy: newest (default), most_relevant (Google's default order), highest_rating or lowest_rating.
• country: US, GB, CA, AU, IE, IN, DE, AT, CH, FR, BE, ES, MX, IT, NL, PT, BR, PL, SE, JP: the Google country used for the lookup. languageCode (optional) defaults to the country's main language; reviews written in other languages come translated into it, with the original in originalText.
• onlyNewReviews (optional, monitoring): return only reviews never delivered to you before for the same business, country and language. See below.
• monitorName (optional): name of the key-value store in your account that remembers delivered reviews (default plainrows-maps-reviews-monitor).

Find businesses first, then get their reviews

Find businesses by category and city with Google Maps Scraper, then paste its placeId, cid or googleMapsUrl column into places here, as they are. In n8n, Make or Zapier, map the placeId of each result to the places list of this tool.

Monitor a business: get only new Google reviews

Turn on Only new reviews ("onlyNewReviews": true), keep sortBy: "newest" and add an Apify schedule (daily, for example). The first run returns the reviews it finds and remembers their IDs in a key-value store of your own Apify account; each later run returns and bills only reviews it has never delivered. A business with nothing new gets a free row with notFoundReason: "no-new-reviews". The blocks requested are still charged on every check (the data source bills them either way): set maxReviewsPerPlace just above the number of new reviews the business gets between two runs (for example 30 for about 15 new reviews a day, checked daily), not lower.

• The history is kept per business: a link, a place ID and a CID of the same business share it.
• Each run reads only the maxReviewsPerPlace newest reviews. If more new reviews arrive between two runs than that limit, the older new ones are not read again and are missed. When a check finds a full page of reviews and none of them was delivered before, the run warns you (more than … new reviews since the last run, also counted in placesPossiblyMissingReviews in the run summary): raise maxReviewsPerPlace or run the check more often. When a check reads new reviews that your limit leaves out (reviews are read in blocks of 10, so a limit of 15 reads 20), the run warns too (… new reviews beyond your limit were not delivered this run, counted in reviewsBeyondLimitNotDelivered in the run summary): they come with a later run only if still among the reviews it reads.
• Use a different monitorName per monitoring task to keep separate histories, or a new name to start over.

Output example

Real row from a run on 2026-10-14 (The Plaza, New York, newest first; a review written in Spanish, translated by Google):

{
  "input": "The Plaza Hotel, New York",
  "found": true,
  "placeTitle": "The Plaza",
  "placeAddress": "768 5th Ave, New York, NY 10019, United States",
  "placeId": "ChIJYaVdffBYwokRnTOoCzCq9mE",
  "cid": "7059016589280555933",
  "placeRating": 4.5,
  "placeReviewsCount": 6759,
  "googleMapsUrl": "https://maps.google.com/?cid=7059016589280555933",
  "position": 14,
  "reviewId": "Ci9DQUlRQUNvZENodHljRjlvT214VlVHcFlkRGcyVlhaRU4yaDZNSGQzTlRodVNtYxAB",
  "reviewUrl": "https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT214VlVHcFlkRGcyVlhaRU4yaDZNSGQzTlRodVNtYxAB!2m1!1s0x0:0x61f6aa300ba8339d!3m1!1s2@1:CAIQACodChtycF9oOmxVUGpYdDg2VXZEN2h6MHd3NThuSmc%7C%7C?hl=en-US",
  "rating": 5,
  "text": "I only went to see it as a tourist and I loved it",
  "originalText": "Solo fui a conocerlo como turista y me encantó",
  "originalLanguage": "es",
  "reviewedAt": "2025-12-26T00:29:15.000Z",
  "timeAgo": "9 months ago",
  "photoUrls": [],
  "reviewHighlights": [],
  "ownerAnswer": "Dear Guest,<br><br>Thank you for the great review of our hotel! We are glad that you enjoyed your visit and hope to see you again very soon.<br><br>Sincerely,<br>[name]<br>Managing Director",
  "originalOwnerAnswer": null,
  "ownerAnswerAt": "2026-01-13T22:58:57.000Z",
  "localGuide": true,
  "searchCountry": "US",
  "languageCode": "en",
  "observedAt": "2026-10-13T22:58:46.921Z",
  "schemaVersion": "1.0"
}

Pricing

Pay per result, no subscription, no proxy costs. See the Pricing tab for current prices. Three events, nothing else:

• Review: one per review returned, cheaper on higher Apify plans. Translation, photos, topic ratings, owner reply and the business's rating are included.
• Block of 10 reviews requested: Google reviews are fetched in blocks of 10 per place, and the data source bills us every block requested. So 100 reviews = 10 blocks. A block is charged once Google has answered, even if the business has fewer reviews than you asked for, or is not found. Tip: set maxReviewsPerPlace to what you need to pay for fewer blocks (with Only new reviews, keep it above the number of new reviews expected between two runs).
• Actor start: a small fixed fee per run, charged by Apify when the run starts.

Example, 100 reviews of one business at free Apify plan prices, run start included: about $0.043, i.e. about $0.0004 per review, about 30% less than the per-review price of the most used Google Maps reviews tool on the Store.

Duplicates and input mistakes cost nothing beyond the start fee, and requests Google does not answer are not charged. The same business given in several forms (link, place ID, CID, name) is recognised once Google has answered: its reviews and blocks are charged once, the other forms get a free row with notFoundReason: "duplicate-place". A review with stars only (no text) is a normal review and is billed; a review that comes back without its text or date field at all (the data source changed its format) is neither delivered nor charged, and neither are the blocks of a business where no review was readable. The run never spends more than the maximum cost you set.

Free Apify plan: each run returns up to 50 reviews for up to 2 businesses, so you can check the output. A paid Apify plan removes these limits.

Use it from code, automations or AI agents

API (one call, results returned directly):

curl -X POST "https://api.apify.com/v2/acts/plainrows~google-reviews-scraper/run-sync-get-dataset-items?token=YOUR_APIFY_TOKEN" \
  -H "Content-Type: application/json" \
  -d '{"places": ["The Plaza Hotel, New York"], "maxReviewsPerPlace": 50, "sortBy": "newest"}'

n8n, Make, Zapier: use the Apify integration, pick plainrows/google-reviews-scraper, schedule it daily with Only new reviews and post new reviews with 1 or 2 stars to Slack.

AI agents (MCP): add https://mcp.apify.com?tools=plainrows/google-reviews-scraper to Claude, Cursor or any MCP client. The agent gets a typed tool and pays per result.

What this is not

• No reviewer names, profile links, profile pictures or reviewer IDs (privacy by design, in line with GDPR data minimisation).
• Not every review ever written: up to 500 per business and run, in the order you chose. Use Only new reviews to build a full history over time.
• Not a search tool: to find businesses by category and city, use Google Maps Scraper first.
• Not affiliated with Google.

Run summary

Each run stores a summary in the key-value store (OUTPUT): businesses submitted and run, blocks of reviews charged, how many returned nothing, reviews billed, requests Google did not answer, monitored businesses that probably got more new reviews than maxReviewsPerPlace since the last run (placesPossiblyMissingReviews), new reviews read but left out by that limit (reviewsBeyondLimitNotDelivered), duplicates (duplicatePlaces, duplicateReviewsSkipped), reviews dropped because the data source changed its format (reviewsWithChangedFormat) and invalid values (with the reason, e.g. SHORT_LINK), and anything skipped because of the free-plan or budget limit.

FAQ

How do I export the Google reviews of a business? Type "business name, city" (or paste its Google Maps link, place ID or CID) and run: one row per review with stars, text, date, photos and owner reply.

Does it get the owner's replies? Yes: ownerAnswer and ownerAnswerAt on every review the business answered.

Where do I find a place ID or CID? You do not need them: "name, city" or a full Google Maps link works. Google Maps Scraper returns both for every business it finds.

How many reviews per business? Up to 500 per run. For more history, run on a schedule with Only new reviews.

Does it include reviewer names? No: reviewer names, profile links and pictures are not collected.

Reviews in other languages? Google translates them into the run's language (text); the original is in originalText with its language in originalLanguage.

Is it the same as PlainRows Google Maps Reviews Scraper? Yes, same engine, same prices: Google Maps Reviews Scraper. Use either one.

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Support

Missing a field, a country or found a bug? Open an issue on this page. Issues are read and answered.