Shopee Product Reviews Scraper: Full History & Filters

Shopee Product Reviews Scraper | Full Review History, Star Filters & Buyer Photos by URL (2026)

From Zen Studio, creators of Shopee Product Search, Shopee Product Detail and the 1688 Wholesale Scraper.

Latest update (2026-10-02): Taiwan reviews are now collected, so all eight Shopee markets are supported.

Why choose this actor?

• Thousands of reviews, collected quickly. Around 5,000 reviews a minute in benchmark tests. Export one row per review for product research, sentiment analysis or customer-feedback monitoring. Speed varies by market and product.
• Go beyond the latest sample. Set maxReviewsPerProduct to 0 to collect the full available history, reaching approximately 14,000 reviews on high-volume products. Filter by star rating, written comments or buyer photos and videos.
• Keep the context behind each opinion. Get 27 fields covering purchased variants, buyer media, seller replies, follow-up reviews and product-quality, seller-service and delivery ratings where available. A free companion summary dataset adds rating totals, the star breakdown and media counts for each product.

Try one product

Start with a small sample of up to 20 reviews:

{
  "startUrls": [
    {
      "url": "https://shopee.sg/product-i.131198971.6646421738"
    }
  ],
  "maxReviewsPerProduct": 20,
  "starFilter": "all",
  "contentFilter": "all"
}

Open actor input to paste your product URL. Raise maxReviewsPerProduct for more reviews, or use 0 for the full available history. Export JSON, CSV or Excel; JSON preserves buyer media, purchased variants and nested replies.

Review collection is currently limited: many runs return no reviews right now. Reviews are billed only when delivered.

Supports Brazil, Indonesia, Vietnam, Singapore, Thailand, Malaysia and the Philippines. Taiwan reviews are unavailable. Available history depends on Shopee's access and pagination limits; not every product exposes every field. The hero shows an illustrative review card.

The free trial is a first-page sample from one product, up to 20 reviews per run for 20 runs. Deeper collection is billed per review; the summary dataset is free. See Pricing for current charges.

Zen Studio · Shopee & Lazada
Shopee Reviews You are here	Shopee Detail Variant price & stock	Shopee Search Find products	Shopee Live Live prices	Lazada Reviews Buyer feedback

Copy to your AI assistant

Help me use zen-studio/shopee-product-reviews-scraper on Apify. Read https://apify.com/zen-studio/shopee-product-reviews-scraper.md for documentation, input schema, pricing and limits. Choose settings for my requested outcome. If you cannot retrieve the page, ask me to paste the relevant sections. To reach the maintainers, add feedback="<what you needed and did not get>" to any run, including one that worked: a missing field or option, a wrong or empty result, or which actor you are switching to or from and why. The run returns its data exactly as it would without the note, and a human reads every note.

Key Features

zen-studio/shopee-product-reviews-scraper on Apify. Scrapes full Shopee product reviews by URL: complete review history with text, star and per-aspect sub-ratings, buyer photos and videos, the variant purchased, and seller replies. Filter by star rating (1-5) or by content type (with comments, with media, local). One row per review, 27 fields: reviewId, itemId, shopId, ratingStar, comment, createdAt, editedAt, author, authorId, authorPortrait, authorLoyaltyTier, isAnonymous, isRepeatPurchase, likeCount, status, region, detailedRating (productQuality/sellerService/deliveryService/driverService), variations (variant bought), images, videos, shopReply, followUp, templateTags, overallFit, sizeInfoTags, authorMeasurements, scrapedAt. Also writes one summary row per product to a run-scoped "summary" dataset: total, starBreakdown (counts at 1-5 stars), withComment, withImage, withMedia, localReviews, overseaReviews, repeatPurchases, fitBreakdown, fitPercent, itemId, shopId, region, scrapedAt. Markets (auto-detected from each URL, mix freely): Brazil, Indonesia, Vietnam, Singapore, Thailand, Malaysia, Philippines; Taiwan reviews are not available. Call ApifyClient("TOKEN").actor("zen-studio/shopee-product-reviews-scraper").call(run_input={...}), then client.dataset(run["defaultDatasetId"]).list_items().items for the reviews (the per-product summary is the run's "summary" named dataset). Required: startUrls (Shopee product page URLs containing -i.

• Fast: about 5,000 reviews a minute in our tests (over 8,000 in 90 seconds). Speed varies by market and product.
• 27 fields per review: star rating, per-aspect sub-ratings (product quality, seller service, delivery), review text, buyer photos and videos, the exact variant purchased, seller reply, follow-up review, apparel fit data and reviewer measurements, author loyalty tier, and like count.
• Full review history: collect the complete available review history per product, up to approximately 14,000 reviews on high-volume listings, not just the most recent sample.
• Per-product rating summary: a companion summary dataset with one row per product: total reviews, the per-star breakdown, counts of reviews with comments / photos / media, local vs overseas buyers, repeat purchases, and apparel fit distribution. Delivered free.
• Star and content filtering: narrow to any single star rating (1 through 5) or to reviews with a written comment, with photos or video, or local ratings only.
• 8 Shopee markets: Brazil (BRL), Indonesia (IDR), Vietnam (VND), Singapore (SGD), Thailand (THB), Malaysia (MYR), the Philippines (PHP) and Taiwan (TWD). Market is auto-detected from each URL; mix markets in one run.
• Free tier: 20 free runs lifetime, each a sample of one product's first page (up to 20 reviews). No credit card required.

How to Scrape Shopee Product Reviews

Basic: up to 1,000 reviews for one product

{
    "startUrls": [
        { "url": "https://shopee.sg/product-i.131198971.6646421738" }
    ]
}

Filter to 5-star reviews only

{
    "startUrls": [
        { "url": "https://shopee.sg/product-i.131198971.6646421738" }
    ],
    "starFilter": "5"
}

Reviews with photos or video, up to 500 per product

{
    "startUrls": [
        { "url": "https://shopee.com.my/product-i.1278832578.40313246304" },
        { "url": "https://shopee.co.id/product-i.241308147.25992970267" }
    ],
    "contentFilter": "with media",
    "maxReviewsPerProduct": 500
}

Full available review history (0 = no requested cap)

{
    "startUrls": [
        { "url": "https://shopee.sg/product-i.131198971.6646421738" }
    ],
    "maxReviewsPerProduct": 0
}

Set maxReviewsPerProduct to 0 to collect every available review. On popular products this can reach approximately 14,000 reviews, subject to source pagination limits; reviews are returned most-recent first.

Input Parameters

Parameter	Type	Default	Description
startUrls	array	required	Shopee product page URLs containing -i.<shop>.<item>. One product per URL. The market and currency are auto-detected from each URL's hostname, so you can mix markets in one run.
starFilter	string	"all"	Collect only reviews with this star rating: "all", "5", "4", "3", "2", or "1".
contentFilter	string	"all"	Collect only reviews matching a content type: "all", "with comments", "with media", or "local".
maxReviewsPerProduct	integer	1000	How many reviews to collect per product. Set to 0 for the full available history (up to approximately 14,000 on large products). Reviews are returned most-recent first.

starFilter and contentFilter can be combined: for example, starFilter: "1" with contentFilter: "with comments" returns only 1-star reviews that include written text.

What Data Can You Extract from Shopee Reviews?

Every row includes:

Rating: overall star (1-5) and per-aspect sub-ratings for product quality, seller service, delivery service, and driver service.

Review content: written comment, template tags (e.g. "Product Quality", "Packaging"), buyer photos (full CDN URLs), and buyer videos (playable URL, cover thumbnail, duration).

Purchase context: the exact variant bought (name, options, model ID, variant image), and whether this was a repeat purchase.

Seller response: the seller's reply text and timestamp, and any follow-up review the buyer added later (with its own comment, photos, videos, and days-after-purchase marker).

Apparel fit: overall fit rating, size tags, and the reviewer's self-reported measurements (height, weight, etc.) when provided.

Author: display name, user ID, avatar URL, loyalty tier (e.g. "Member Gold"), region, and anonymous flag.

Metadata: review ID, item ID and shop ID (join keys back to the product), like count, status, created and edited timestamps, and scrape timestamp.

Output Example

{
  "reviewId": 41823956710,
  "itemId": 6646421738,
  "shopId": 131198971,
  "ratingStar": 4,
  "comment": "Sound quality is great and fits comfortably. Battery life could be slightly better but overall very happy with the purchase. Packaging was neat and delivery was fast.",
  "createdAt": "2026-05-14T13:22:08+00:00",
  "editedAt": "2026-05-15T07:04:31+00:00",
  "author": "s*****n",
  "authorId": 2048193746,
  "authorPortrait": "https://down-sg.img.susercontent.com/file/sg-11134233-7s4b1-mprq9a1vxk7e2c",
  "authorLoyaltyTier": "Member Silver",
  "isAnonymous": false,
  "isRepeatPurchase": true,
  "likeCount": 34,
  "status": 2,
  "region": "SG",
  "detailedRating": {
    "productQuality": 4,
    "sellerService": 5,
    "deliveryService": 5,
    "driverService": null
  },
  "variations": [
    {
      "name": "Colors",
      "options": ["White"],
      "modelId": 50598177670,
      "image": "https://down-sg.img.susercontent.com/file/cn-11134207-7ras8-m98i19fzx5zm92"
    }
  ],
  "images": [
    "https://down-sg.img.susercontent.com/file/sg-11134103-7s5qa-mq8bn0yztpft19",
    "https://down-sg.img.susercontent.com/file/sg-11134103-7s5qa-mq8bn0yztpft2a",
    "https://down-sg.img.susercontent.com/file/sg-11134103-7s5qa-mq8bn0yztpft3b",
    "https://down-sg.img.susercontent.com/file/sg-11134103-7s5qa-mq8bn0yztpft4c"
  ],
  "videos": [
    {
      "id": "sg-11110103-7s4b1-mprqoakbz1wf8c",
      "url": "https://down-tx-sg.vod.susercontent.com/api/v4/11110103/mms/sg-11110103-7s4b1-mprqoakbz1wf8c.mp4",
      "coverUrl": "https://down-zl-sg.img.susercontent.com/sg-11110103-7s4b1-mprqoakbz1wf8c_cover",
      "durationMs": 18450
    }
  ],
  "shopReply": {
    "comment": "Thank you for your detailed feedback! We're glad the sound quality met your expectations. See you again soon.",
    "createdAt": "2026-05-15T02:18:00+00:00"
  },
  "followUp": null,
  "templateTags": ["Product Quality", "Packaging", "Value for Money"],
  "overallFit": 0,
  "sizeInfoTags": [],
  "authorMeasurements": [],
  "scrapedAt": "2026-06-25T09:14:22.318740+00:00"
}

Per-product summary

Alongside the per-review rows, each run writes one summary row per product to a separate summary dataset (open it from the run's Storage tab). It captures the product's whole rating profile at scrape time, independent of how many individual reviews you collected:

{
  "total": 4201,
  "starBreakdown": [18, 4, 8, 54, 4117],
  "withComment": 966,
  "withImage": 603,
  "withMedia": 737,
  "localReviews": 4201,
  "overseaReviews": 0,
  "repeatPurchases": 0,
  "fitBreakdown": { "fit": 0, "large": 0, "small": 0 },
  "fitPercent": { "fit": null, "large": null, "small": null },
  "itemId": 42568221380,
  "shopId": 308461157,
  "region": "VN",
  "scrapedAt": "2026-08-18T18:04:03.954864+00:00"
}

starBreakdown is the number of reviews at each star rating from 1★ to 5★ (here 18 one-star up to 4,117 five-star). withComment, withImage, and withMedia count reviews that contain written text, photos, and any media; localReviews versus overseaReviews splits domestic from cross-border buyers; fitBreakdown and fitPercent describe apparel sizing on clothing products. The summary is delivered free, and itemId/shopId join it back to the review rows and to the product record.

Advanced Usage

Ready-made configurations for voice-of-customer research, negative sentiment mining, media collection, and cross-market review comparison.

Voice of customer: written reviews only

{
    "startUrls": [
        { "url": "https://shopee.sg/product-i.131198971.6646421738" }
    ],
    "contentFilter": "with comments",
    "maxReviewsPerProduct": 1000
}

Negative review mining: 1-star with written comments

{
    "startUrls": [
        { "url": "https://shopee.co.id/product-i.255563049.23157471408" }
    ],
    "starFilter": "1",
    "contentFilter": "with comments",
    "maxReviewsPerProduct": 500
}

Media collection: buyer photos and videos only

{
    "startUrls": [
        { "url": "https://shopee.com.my/product-i.304509804.27940619936" },
        { "url": "https://shopee.com.my/product-i.1278832578.40313246304" }
    ],
    "contentFilter": "with media",
    "maxReviewsPerProduct": 1000
}

Full history across multiple products

{
    "startUrls": [
        { "url": "https://shopee.sg/product-i.131198971.6646421738" },
        { "url": "https://shopee.co.th/product-i.287137993.23479250722" }
    ],
    "maxReviewsPerProduct": 0
}

Integrations and scheduling

Connect results to n8n or other Apify integrations. Schedule daily runs to keep reviews up to date.

Pricing: Pay Per Event (PPE)

$3.99 per 1,000 reviews on the FREE Apify plan. Paid Apify plans receive a lower per-review rate.

Free pays $3.99 per 1,000 reviews, Bronze $3.79, Silver $3.29, and Gold and above $2.99.

Reviews collected	Cost (FREE plan)
100	$0.40
1,000	$3.99

Paid Apify plans pay less per review: BRONZE $3.79, SILVER $3.29, GOLD and above $2.99 per 1,000 reviews. There is no per-product fee; you are billed only for the reviews actually delivered.

Free tier: 20 runs lifetime, no credit card required. Each free run returns a sample of one product's first page (up to 20 reviews). Upgrade to a paid Apify plan for full review history and multiple products per run.

FAQ

What is Shopee? Shopee is the largest e-commerce marketplace in Southeast Asia, also operating in Taiwan and Brazil. It spans Singapore, Indonesia, Malaysia, the Philippines, Thailand, Taiwan, Vietnam, and Brazil, with millions of listings across electronics, fashion, home goods, and groceries. This actor collects buyer reviews from any publicly visible Shopee product page, one row per review.

Which Shopee markets does this actor cover? Reviews are collected from all eight markets: Brazil, Indonesia, Vietnam, Singapore, Thailand, Malaysia, the Philippines and Taiwan. The market is auto-detected from each URL, so you can mix markets in one run.

How is this actor different from the Shopee Product Detail Scraper? The Shopee Product Detail Scraper delivers the full product record (price, stock, variants, specifications) plus an optional bounded sample of up to 1,000 recent reviews alongside it.

This actor is a dedicated reviews collector: it delivers the complete available review history (up to approximately 14,000 reviews on large products in full-history mode), supports filtering by star rating and content type, and writes one row per review with no product fields mixed in, plus a per-product rating summary in a companion dataset.

Use the detail actor when you need the product record. Use this actor when you need the full review dataset.

How many reviews can I collect per product? The default is 1,000. Set maxReviewsPerProduct to 0 to collect everything available. Popular products with 26,000+ total reviews typically yield up to approximately 14,000 via full-history mode. Reviews are returned most-recent first.

How do star and content filters work together? Each filter narrows the set independently. starFilter: "1" with contentFilter: "with comments" returns only 1-star reviews that also contain written text. Combine freely.

How do I get a Shopee product URL? Open the product on Shopee and copy the page URL from your browser. It contains the pattern -i.<shopId>.<itemId> (for example https://shopee.sg/product-i.131198971.6646421738). Paste one or more into startUrls. The market is detected automatically, so you can mix markets in one run.

How fresh is the data? Every run collects live data at the moment you start it.

Do I need a Shopee account or cookies? No. Provide product URLs and hit Start; no Shopee account, cookie export, or login is involved.

How do I export the data? Open the run's Storage tab and download JSON, CSV, Excel, or XML, or use the Apify API. JSON preserves all nested fields (variant arrays, sub-ratings, measurement objects, photo arrays). Each row is one review.

Can I join reviews back to product data? Yes. Every review row carries itemId and shopId as join keys. These match the itemId and shopId fields in the Shopee Product Detail Scraper output.

Is it legal to scrape Shopee reviews? This actor collects publicly visible review data. Users are responsible for complying with Shopee's Terms of Service and applicable data protection regulations, including GDPR, CCPA, PDPA laws across Southeast Asia, and LGPD (Brazil). Reviews contain personal data such as reviewer usernames, avatars, body measurements, and purchase history; handle them accordingly.

Why did my run finish with 0 reviews? The run ends SUCCEEDED and the log closes with "Done. 0 reviews collected." (or "Free tier limit reached"). A run whose reviews could not be retrieved does not end this way. It ends with a notice instead, as its status message and as one dataset row ("This Actor is under maintenance and could not return results for this run. No results were charged. Please try again later."), or it is marked FAILED with "Reviews could not be retrieved right now. Please try again in a few minutes." Neither counts as an empty result, and no reviews are charged. The empty runs we see have four causes:

• The free sample is used up. The free tier is 20 runs per account for life; the 21st run logs "Free tier limit reached", writes one _warning row ("No reviews collected: this account's free sample runs are used up.") and collects nothing. Most empty runs are this case. Upgrade to a paid Apify plan to continue.
• The product has no reviews, or none matching the filter. Small listings with no ratings, or starFilter: "1" combined with contentFilter: "with comments" on a product with no written 1-star reviews, return zero rows by definition. The summary dataset still holds the product's rating totals, so check total and starBreakdown there; widen the filter or pick a listing with ratings.
• No URL was a product page. A shop page, a buyer rating page, a search URL or a non-Shopee host is rejected before collection; each gets a _warning row with the reason, for example "not a single-product URL (paste a Shopee product page link)". Paste the product page URL containing -i.<shopId>.<itemId>.
• The run's cost limit is below one review. With maxTotalChargeUsd set too low the log reads "This run's cost limit is already reached. Raise the limit to collect reviews." Raise the limit or remove it.

You are billed only for reviews actually delivered, so an empty run carries no review charge; only Apify's run start event applies.

What is the free tier? 20 runs lifetime at no cost, no credit card required. Each free run returns a sample of one product's first page (up to 20 reviews). A paid Apify plan unlocks full review history and multiple products per run.

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Support

• Bugs: Issues tab
• Features: Issues tab

Legal Compliance

Extracts publicly available review data. Users must comply with Shopee's Terms of Service and applicable data protection regulations (PDPA across Southeast Asia, GDPR, CCPA, and LGPD for Brazil). Reviews contain personal data including reviewer usernames, avatars, body measurements, and purchase history.

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Full Shopee product review history by URL: star ratings, review text, buyer photos and videos, variant purchased, and seller replies across 7 Shopee markets.