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TrustRadius Review Scraper

Introduction

The TrustRadius Review Scraper is a powerful Apify Actor designed to extract detailed review data from TrustRadius web pages. It provides comprehensive insights into product reviews, enabling users to analyze customer feedback effectively. This tool is invaluable for businesses seeking to understand market sentiment and improve their offerings.

Features

• Keyword-Based Scraping: Target specific products using keywords to gather relevant reviews.
• High-Quality Data: Ensures accurate and reliable review data extraction.
• Scalable Page Limit: Customize the number of pages to scrape, optimizing for performance.
• Proxy Support: Utilizes Apify Proxy for anonymous scraping, enhancing privacy and security.
• Structured Output: Delivers data in a well-organized JSON format for easy analysis.

Input Parameters

Parameter	Type	Required	Description	Example
keyword	string	Yes	Keyword for the product to scrape reviews for.	"slack"
page_limit	integer	No	Maximum number of pages to scrape.	5
proxyConfiguration	object	No	Specifies proxy servers to hide the scraper's origin.	{ "useApifyProxy": true }

Example Usage

Input JSON

{
  "keyword": "slack",
  "page_limit": 5,
  "proxyConfiguration": {
    "useApifyProxy": true,
    "apifyProxyGroups": ["RESIDENTIAL"]
  }
}

Output JSON

[
  {
    "url": "https://www.trustradius.com/products/slack/reviews/all?page=1",
    "software_name": "slack",
    "overall_rating": "9 out of 10",
    "community_insights": "",
    "pros": "Keep project discussions organized with separate channels...",
    "cons": "Too many notifications can be distracting...",
    "reviewer_info": [
      {
        "full_name": "Rushikesh Vasande",
        "title": "Full-stack developer in Information Technology at SDLC Corp",
        "company_name": "slack",
        "company_size": "501-1000 employees",
        "full_review_info": {
          "href": "https://www.trustradius.com/reviews/slack-2026-08-05-00-29-43",
          "children": "Well Organized and Easy to Manage"
        },
        "questions_answers": [
          {
            "question": "Use Cases and Deployment Scope",
            "answer": "My team uses Slack every day for communication..."
          },
          {
            "question": "Likelihood to Recommend",
            "answer": "Slack works very well for daily team communications..."
          }
        ]
      }
    ]
  }
]

Use Cases

• Market Research and Analysis: Gain insights into customer opinions and trends.
• Competitive Intelligence: Monitor competitor reviews to identify strengths and weaknesses.
• Price Monitoring: Track pricing strategies and customer feedback on pricing.
• Content Aggregation: Compile reviews for content creation and marketing strategies.
• Academic Research: Use review data for studies on consumer behavior and satisfaction.
• Business Automation: Integrate review data into business processes for decision-making.

Installation and Usage

1. Search for "TrustRadius Review Scraper" in the Apify Store.
2. Click "Try for free" or "Run".
3. Configure input parameters.
4. Click "Start" to begin extraction.
5. Monitor progress in the log.
6. Export results in your preferred format (JSON, CSV, Excel).

Output Format

The output is a JSON array containing review data. Each entry includes:

• url: The URL of the review page.
• software_name: The name of the software being reviewed.
• overall_rating: The overall rating given in the review.
• community_insights: Additional insights from the community.
• pros and cons: Lists of pros and cons mentioned in the review.
• reviewer_info: Detailed information about the reviewer, including:
  • full_name: The reviewer's full name.
  • title: The reviewer's job title.
  • company_name: The name of the reviewer's company.
  • company_size: The size of the reviewer's company.
  • full_review_info: Link to the full review and summary.
  • questions_answers: A list of questions and answers provided by the reviewer.

Support

For custom/simplified outputs or bug reports, please contact:

• Email: support@getdataforme.com
• Subject line: "custom support"
• Contact form: Contact Us

We're here to help you get the most out of this Actor!