TrustRadius Products, Reviews & Pricing Scraper

Collect the evidence B2B buyers use on TrustRadius: product profiles, thousands of verified reviews, feature-by-feature scores, pricing plans, FAQs, alternatives and side-by-side comparisons. Choose a mode, point it at a product, keyword, category or comparison, and get clean structured records instead of opening dozens of browser tabs.

What this actor does

• Four modes: product for profile pages, reviews for the review archive, discover for category and keyword listings, and compare for two-product comparisons
• Complete review filtering: star rating, company size, reviewer country, buying role, job type, department, minimum experience, recency and four sort orders
• Commercial context: vendor, starting price, plan names and billing terms, free version/trial flags, feature scorecards, awards and competitor cards
• Review depth: reviewer name, job title, department, company, company size, experience, LinkedIn profile when public, pros, cons, use cases, likelihood to recommend, plus optional ROI and full Q&A
• Reliable pagination: reviews arrive 10 per page, category browsing follows TrustRadius's 1,000-product ceiling, and keyword discovery can walk the full directory result set
• Empty fields are omitted at every level, so records never contain null, blank strings or empty lists

Output per record

The dataset contains one record per product, review, discovery card or comparison.

Product records (recordType: "product")

• sourceUrl, canonicalUrl, slug, title, description, about
• applicationCategory, category, vendorName, vendorUrl, logoUrl
• ratingValue, ratingNormalized, ratingCount, reviewCount, reviewPageCount, ratingBreakdown[]
• price, priceCurrency, pricingPlans[], hasFreeVersion, hasFreeTrial
• awards[], featureList[], topReviews[], positiveNotes[], negativeNotes[]
• topPerformingFeatures[], areasForImprovement[], featureGroups[]
• technicalDetails{}, faqs[], screenshots[], videos[], mediaUrls[]
• alternatives[], relatedProducts[]
• recordType, scrapedAt

Review records (recordType: "review")

• reviewUrl, productName, productSlug, title, rating, ratingNormalized, publishedAt
• reviewSource, incentivized, reviewer{} with name, job title, department, company, company size, experience, profile URL, LinkedIn URL and verified flag
• useCase, pros[], cons[], likelihoodToRecommend{}, sections[]
• roi[], alternativesConsidered, otherSoftwareUsed
• productAggregate{}, recordType, scrapedAt

Discovery records (recordType: "productCard")

• source (search or category), rank, productName, slug, productUrl, canonicalUrl
• category, rating, ratingNormalized, ratingCount, reviewCount, description, tags[], logoUrl
• recordType, scrapedAt

Comparison records (recordType: "compare")

• compareUrl, title, products[] with name, slug, URLs, rating, review count, starting price, summary, most-used-by segment and logo
• pricing plan names, prices and billing terms per product, plus free-version/free-trial flags
• featureGroups[] with group scores and per-feature scores for both products
• alternatives[], userRatings[], communityPulse[]
• recordType, scrapedAt

Input

Field	Type	Default	Description
mode	string	product	product, reviews, discover or compare
productUrls	array	["https://www.trustradius.com/products/asana"]	Product URLs, review URLs or bare slugs; compare mode also accepts a comparison URL or two products
searchQueries	array	[]	Keywords for the directory search (mode=discover)
categoryUrls	array	[]	Category URLs or slugs (mode=discover)
maxItems	integer	25	Cap on emitted rows (1–5,000)
maxReviewsPerProduct	integer	100	Reviews per product; 0 means the whole archive (mode=reviews)
reviewSort	string	newest	newest, oldest, highestRated or lowestRated
starRatings	array	[]	Keep ratings 1–5
companySizes	array	[]	small, medium, large
countries	array	[]	ISO3 reviewer countries such as USA, CAN, GBR
reviewerRoles	array	[]	user, manager, support, decisionMaker, consultant, implementer
jobTypes	array	[]	Job types such as Engineer, Manager, Director
departments	array	[]	Departments such as Marketing, Engineering
minYearsExperience	integer	0	Minimum reviewer experience (0–20)
lastUpdated	string	any	any, month, 3months, 6months, year
publishedAfter	string	""	Keep reviews on or after this YYYY-MM-DD date
includeReviewDetails	boolean	false	Open each review for ROI, alternatives and full Q&A
includeProductDetails	boolean	true	Collect feature scores, pricing, details, FAQs and alternatives with product records

Example: product profile with every detail page

{
  "mode": "product",
  "productUrls": ["https://www.trustradius.com/products/asana"],
  "includeProductDetails": true,
  "maxItems": 1
}

Example: lowest-rated reviews from small companies

{
  "mode": "reviews",
  "productUrls": ["asana"],
  "maxReviewsPerProduct": 50,
  "starRatings": [1, 2],
  "companySizes": ["small"],
  "reviewSort": "oldest"
}

Example: browse a category and a keyword

{
  "mode": "discover",
  "categoryUrls": ["crm"],
  "searchQueries": ["project management"],
  "maxItems": 200
}

Example: compare two products

{
  "mode": "compare",
  "productUrls": ["https://www.trustradius.com/compare-products/asana-vs-monday"]
}

Use cases

• Software selection — collect every product in a category with ratings, pricing and feature scores before a shortlist meeting
• Competitive tracking — monitor a competitor's rating, review volume, awards and weakest feature areas over time
• Voice-of-customer research — export filtered reviews with reviewer firmographics, pros, cons and ROI statements
• Sales enablement — build comparison sheets from TrustRadius's own side-by-side data and alternative-product cards
• Procurement analysis — compare pricing plans, billing terms, free-trial availability and support details across vendors
• Market mapping — discover all software matching a keyword, then enrich the shortlist with full product profiles

FAQ

Is this affiliated with TrustRadius? No. This is an independent, third-party actor that reads publicly available TrustRadius pages. It is not operated by or affiliated with TrustRadius.

Which mode should I use? Use product when you already know the products, reviews for the review archive and reviewer detail, discover to find products by keyword or category, and compare for a two-product page.

How many reviews can I collect? TrustRadius serves 10 reviews per page, and the actor follows pagination until your maxReviewsPerProduct, maxItems or the end of the matching archive. Some products have thousands of reviews.

Why does category discovery stop at 1,000 products? TrustRadius itself caps a single category listing at 1,000 products. Split large categories with keyword searches or narrower subcategories to reach more products.

Can I combine several review filters? Yes. Star ratings, company sizes, roles, job types, departments, countries, experience and recency can be combined, and the chosen sort order is applied to the result.

Why are some fields missing from a record? TrustRadius does not publish every field for every product or review. Missing values are omitted rather than returned as null, and optional detail pages that do not exist are skipped.

Does includeReviewDetails cost more time? Yes. It opens each review to collect ROI, alternatives and the full Q&A. Leave it off when the listing fields are enough.

Will my saved tasks from the previous version keep working? Yes. Existing product URLs, keyword searches, category inputs and page caps are still accepted and mapped to the matching mode. Old proxy settings are ignored because no proxy setup is needed.

Do I need a proxy or a TrustRadius account? No. The actor connects to TrustRadius automatically and only uses publicly visible pages. No cookies, login or proxy configuration are required.